The Nelson's Retreat ( from 2 reviews)
|Address:||235 Old Street|
|Map:||See on a map|
|Venue Type:||Public Houses & Inns|
|Nearest Station:||Old Street|
|Telephone:|| 020 7684 7420|
User Rating: 3 / 10
I am training for a marathon for a cancer charity and on a very long run popped in to ask for a glass of water and was refused bythe staff, in particular the belligerent landlord. I stop in lots of pubs and have never been refused. I would never ever go back.
User Rating: 5 / 10
The pub itself is fine, although the management are totally unreasonable and quite rude. The short version of the negative feedback is that management refused to provide a glass of tap water while dining there and were abrupt in their dealings with me. This came about through the following situation:
Upon arriving there for lunch with 6 friends, we proceeded to order our food and then drinks. As I am not drinking alcohol at the moment, I requested a glass of tap water to go with my meal. Firstly, the bar staff refused and then told me to take it up with management. I spoke to the female member of management and they told me that although I was eating at the pub (as opposed to just walking in off the street) they would not provide me with a glass of water, as they were not legally obliged to do so. They also told me if I was that thirsty I could purchase a tiny bottle of water (at what they said was a reasonable price of £1). Being environmentally conscious, I am not normally in favour of bottled water (unless in a country where the tap water is not potable) and therefore declined.
While it is a small issue, it did ruin the vibe of the group and the way management spoke was deflating and inconsiderate.
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