Went to see Circus of Horrors yesterday (Friday 28th November) which was a nice slice of pre-christmas anarcho-gothic gore in south east london. No complaints about the show at all. Highly recommended. However the venue was really cold, with most of the audience sat with their coats, hats and scraves on throughout the duration of the show. No attempt was made to explain why the auditorium was so cold and no attempt was made to turn the heating on.
The staffing also needs to be addressed. One very rude and incompetent box office staffer didn't know the entitlements of VIP tickets holders and had to be challenged twice, the second time with the intervention of a senior member of staff (whom she disputed), before providing wrist bands for the after-show party. Really no need for that kind of attitude at all. Staff should be properly briefed. If they are not sure, they shouldn't treat paying members of the public with contempt, particularly when they are merely asking for what they have paid for. Ask your supervisor.
Beware. Drinks are exorbitantly priced. I paid £30 for 4 alcoholic drinks and 2 small bottles of water. A complete rip-off. Also not a good idea to put a completely new (unsupervised) member of staff in the bar, who doesn't know how to make a vodka, lime and lemonade (small clue its in the title). Let's hope these things are addressed constructively and improved. Not a difficult thing to get right? Other than that (!) a great show with a great bunch of people.