Regent Cars

Absolute rip off, flight delayed, they make up a time the flight landed which was impossible due to fog. They did not provide the driver with any contact details including country code, email to contact me as a passenger. Took 4 phone calls & a long wait to get a driver ++++ wait for an extra 60 pounds on top of the 75 pounds paid for in advance fee. Never using them again. I have found them to somewhat dodgy before but not this bad.

dont use it guys i never used this app in my life and couple days ago i been charged 25 pounds for nothing piece of sh....

Very rude drivers one tried to kick us out his car because we wouldn’t accept that he charged us £30 for a £15 journey when we refused to pay he told us very angrily and rudely to get out of his car we are not his customers!!! So we did we got another car with them straight away he was a lovely man. We then got a taxi back from the ally pally with the same company who refused to pull in to a space in the car park and wait for 1 minute for our friends he simply drove off with out them in the car but us still in it very rude and would not use again!!!

it's absolutely great cab office have ever seen using them for over 1 year never missed a flight or any destination , polite drivers with good service and good prices as well
happy to use them all the time.

- Firstly ensure drivers arrive on time - give or take 10 minutes. Driver arrived 40 minutes late despite booking cab the day before.
- Ensure drivers have a basic knowledge of the areas and routes into central London. The driver did not know the correct route to the destination and drove unnecessarily long route using his telephone sat nav that was between his legs.
What should have normally been a 45 minute drive (I know as travel this route frequently) took this drive over 2 hours to get to the same destination. Incidentally there were no major traffic jams en route that day either.