Victory Carriages Ltd
211A Kennington Lane, SE11 5QS
Our records show that Victory Carriages Ltd is closed.
Please see the current address info below.
Address
211A Kennington Lane
Kennington
London
SE11 5QS
Victory Cars offer a 24 hour minicab service. They also do airport runs and theatre drop-offs.
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User Reviews
Paul
from Kennington
from Kennington
May 17, 2019
Booked a cab hors in advance to take us to the airport. Did not show up or respond to phone calls. Had to book another cab urgently from another firm who only just managed to get us to the airport on time. Would never use them again and urge anyone else to use another Kennington based company.
Selma Rahmani
from East London
from East London
Dec 8, 2018
The best cab service!!!!
I don’t live anywhere near the area I was in and it was past midnight, they sent me a cab straight away, there was a bit of a mix up with the driver however he stayed on the phone to me the WHOLE time until the cab arrived because he said the area I was in was very dangerous and that alone made me feel so safe and looked after.
They send me the most sweetest cab driver in the world !!!!
Thank you so much for such lovely service
I don’t live anywhere near the area I was in and it was past midnight, they sent me a cab straight away, there was a bit of a mix up with the driver however he stayed on the phone to me the WHOLE time until the cab arrived because he said the area I was in was very dangerous and that alone made me feel so safe and looked after.
They send me the most sweetest cab driver in the world !!!!
Thank you so much for such lovely service
Natalie
from Kennington
from Kennington
Jul 27, 2015
The cab showed up 30 minutes late with no apology or explanation and the driver was rude and uncommunicative.
I would be wary of using this company if you need to get somewhere on time.
I would be wary of using this company if you need to get somewhere on time.
Paul
from Kennington
from Kennington
Feb 15, 2014
Great service from a lovely driver called Harry. Arrived on time, reasonably priced and got me there quickly.
Response from
Elizabeth
Thank you for your comments,We are here to serve our community and your comfort is our priority.
Apr 10, 2015
Susan
from London
from London
Oct 31, 2013
Like the previous reviewer, I have used this service for a while without problem. However, I called to request a cab recently at night, but didn't have the postcode. The guy I spoke to was unhelpful and then became quite rude. I would expect with a road number, name and suburb it shouldn't be too hard for a taxi company to find the location, after all this is supposed to be the service they provide. I felt very uncomfortable and won't be using them again.
Response from
Elizabeth ADMINISTRATOR
Dear Susan,
On behalf of Victory ,I apologize that you felt the way you feel, however it is a requirement by the [PCO] public carriage office that we get the post code of pick up and destination.This is to make sure you're quoted the right price,getting you to your destination through the shortest route as well as for your safety , in case anything happens and there is need for information by any authority
We want to make sure you're safe and your comfort is our priority, please don't be offended.
On behalf of Victory ,I apologize that you felt the way you feel, however it is a requirement by the [PCO] public carriage office that we get the post code of pick up and destination.This is to make sure you're quoted the right price,getting you to your destination through the shortest route as well as for your safety , in case anything happens and there is need for information by any authority
We want to make sure you're safe and your comfort is our priority, please don't be offended.
Apr 10, 2015
Response from
Elizabeth ADMINISTRATOR
Dear Susan,
On behalf of Victory ,I apologize that you felt the way you feel, however it is a requirement by the [PCO] public carriage office that we get the post code of pick up and destination.This is to make sure you're quoted the right price,getting you to your destination through the shortest route as well as for your safety , in case anything happens and there is need for information by any authority
We want to make sure you're safe and your comfort is our priority, please don't be offended.
On behalf of Victory ,I apologize that you felt the way you feel, however it is a requirement by the [PCO] public carriage office that we get the post code of pick up and destination.This is to make sure you're quoted the right price,getting you to your destination through the shortest route as well as for your safety , in case anything happens and there is need for information by any authority
We want to make sure you're safe and your comfort is our priority, please don't be offended.
Apr 10, 2015
Response from
Elizabeth ADMINISTRATOR
Dear Susan,
On behalf of Victory ,I apologize that you felt the way you feel, however it is a requirement by the [PCO] public carriage office that we get the post code of pick up and destination.This is to make sure you're quoted the right price,getting you to your destination through the shortest route as well as for your safety , in case anything happens and there is need for information by any authority
We want to make sure you're safe and your comfort is our priority, please don't be offended.
On behalf of Victory ,I apologize that you felt the way you feel, however it is a requirement by the [PCO] public carriage office that we get the post code of pick up and destination.This is to make sure you're quoted the right price,getting you to your destination through the shortest route as well as for your safety , in case anything happens and there is need for information by any authority
We want to make sure you're safe and your comfort is our priority, please don't be offended.
Apr 10, 2015
Adny1979
Feb 14, 2012
I used these guys for over two years, and found them helpful and friendly. But recently their service has taken a total dive. And the last time, I got a rant down the phone in the middle of the night from someone who'd clearly never heard about customer service, all because _he_ had made a mistake and left me stranded for half an hour at Gatwick airport at 2am.
I don't mind people making mistakes - it happens. But to then blame me, shout down the phone, and fail to apologise is totally unacceptable.
So I've stopped using them. And have since found that Bobby Cars nearby in Kennington is much better (and cheaper) anyway. So here's hoping they learn their lesson......
I don't mind people making mistakes - it happens. But to then blame me, shout down the phone, and fail to apologise is totally unacceptable.
So I've stopped using them. And have since found that Bobby Cars nearby in Kennington is much better (and cheaper) anyway. So here's hoping they learn their lesson......
Response from
Victory Carriage Management
We are sorry that you have received bad service from us. We do not operate in this manner. The controller who works nights is no longer with us and all our staff our vetted before starting employment with us.
If there is anything we can do to rectify this, please do get in touch with us.
Thanks
Victory Carriage
If there is anything we can do to rectify this, please do get in touch with us.
Thanks
Victory Carriage
Feb 15, 2013