2015 Federation of Small Business - FSB has over 200,000 members - Business Innovation/Enterprise WINNERS
2014 Top garage in UK HonestJohn.co.uk
2013 Highest Number of positive feedbacks in South East England - read nearly 4,000 reviews on GoodGarageScheme.com
2012 Enfield Council Business Enterprise of the Year First Prize Award Winners.
Offers unique premier service price challenge - find any one with comparable price list who offer service cheaper and we will give you service free of charge!!!!
Onsite MOTs, valeting, servicing, repairs, 24 hours BP quality fuels + Spar Shop, the list is endless - the one stop complete motoring centre.
Empire Garages
Car Breakdown & Recovery Service at 518 Hertford Road
Highest rated Garage in UK HonestJohn website
Ad
9 / 10 from 15 reviews
Telephone
020 8804 4802
020 8804 4802
Region
Enfield Lock
Enfield Lock
Category
Car Breakdown & Recovery Services
Car Breakdown & Recovery Services
Opening Summary
Mon - Fri: 08:00 - 17:30
Sat: 08:00 - 14:00
Mon - Fri: 08:00 - 17:30
Sat: 08:00 - 14:00
Empire Garages Picture Gallery
Recent £1,000,000 investment with g
Modern rebuild premises with glass
Useful Tips from AIL Users
Make sure you get your Nectar points when paying for your workshop invoice
In The News
Empire declared winner 2015 FSB Awards
The Federation of Small Businesses recognises Empire's achievement
Enfield Council Enterprise Business of the Year Award 2012
Empire Garages picks up the 2012 award.
User Reviews
Neddy_Jo
Feb 20, 2015
Excellent service, I always take my car here, honest advice and high quality qork every time. Yesterday's service was the usual very high standard.
Response from
Ajay Gokani Director
Thanks for your continued custom.
It is with the support of great customers like you that we have been able to complete our recent million pound investment on site
It is with the support of great customers like you that we have been able to complete our recent million pound investment on site
Sep 14, 2015
Youngfemaledriver
from Enfield
from Enfield
Jan 27, 2014
As a young female driver I worry I'll be ripped off at garages. Empire were professional, helpful and put me at ease through the whole process after my fan belt broke. Very good price for the work done. Would recommend to a friend and have already done so.
Response from
Ajay gokani director
glad to be of service
Thank you for your kind words
Thank you for your kind words
Sep 14, 2015
engin Zekia
from goffs oak
from goffs oak
Jun 6, 2013
I am expremely pleased with the bodywork done on my Jagaur. The dent was repaired quickly and at a reasonable price, the repair is invisible and the paint colour match was expertly done. Happy to recommend Empire to anyone.
Response from
Ajay Gokani Director
Glad to be of service and thank you for your kind comments and custom. It is customers like yourself that have resulted us reaching the final six of all the garages in the UK in the Motor Trader Magazine of the Year Awards 2013. Known as the Oscars of the Motor Industry, the winners to be announced at a Gala Dinner at Grovesnor House Hotel, Park Lane in July 2013.
Jun 6, 2013
Engin Zekia
from Goffs Oak
from Goffs Oak
Jun 6, 2013
I have used Empire garages for about 15 years, even after moving from the local area. I had used a number of garages to service my car, but never really felt comfortable that I could rely on the work being done to a good standard. I will continue to use Empire because I know they are trustworthy and charge a fair price. I have recommended Empire to friends and family. Long may your quality of service continue.EZ
Nisha raja
from Chiswick
from Chiswick
May 5, 2013
Empire have always looked after all my vehicles
Because of their professional expertise advice my husband and I have been using their services for over
14 years now. They have always used the most upto date technology for all our MOT s
And repairs. They have a wonderful team of people who are all most welcoming and are a pleasure to deal with
We would highly recommend to all, they go that extra mile beyond their call of duty to ensure every customer leaves with a smile and understand that every client needs their vehicle returned as soon as possible
Fantastic turn around .
Because of their professional expertise advice my husband and I have been using their services for over
14 years now. They have always used the most upto date technology for all our MOT s
And repairs. They have a wonderful team of people who are all most welcoming and are a pleasure to deal with
We would highly recommend to all, they go that extra mile beyond their call of duty to ensure every customer leaves with a smile and understand that every client needs their vehicle returned as soon as possible
Fantastic turn around .
Response from
Ajay Gokani Director
Thank you for your kind words. Thanks to, for recognising the quality of our MOT testing, which has also been recognised by VOSA, who have awarded the highest Green rating for three consecutive years in their exhaustive Risk Assessments carried out to identify the MOT Testing Stations that practice better quality Testing standards.
Jun 9, 2013
JD Autos
May 1, 2013
I just got home after getting my car serviced at Empire Garages and all i can is that the service and quality of their customer service is absolutely brilliant. They are very professional and experts with very efficient skills. It was my first time there and I am extremely happy with all the service and pricing. They worked their magic on my car and now I feel like I am driving a Brand new Car. I am very impressed with their service. I had EXCELLENT EXPERIENCE.
Response from
Ajay Gokani Director
Glad to hear your car is performing better - we put this down to our comprehensive service schedule which includes an quality Forte engine flush and optional Forte anti pollution services which also improve fuel efficiency and performance.
As you had chosen the Premier Service, including its unbeatable price challenge with money back guarantee, you get the benefit of the parts inclusive price.
As you had chosen the Premier Service, including its unbeatable price challenge with money back guarantee, you get the benefit of the parts inclusive price.
Jun 9, 2013
JD Autos
May 1, 2013
I just got home after getting my car serviced at Empire Garages and all i can is that the service and quality of their customer service is absolutely brilliant. They are very professional and experts with very efficient skills. It was my first time there and I am extremely happy with all the service and pricing. They worked their magic on my car and now I feel like I am driving a Brand new Car. I am very impressed with their service and would highly recommend everybody to visit them, give them a chance to work their magic on your motor to experience the difference. "Perfectionist".
Susan
from Enfield
from Enfield
Apr 3, 2013
I have been a customer of Empire Garages for about 5 years. Ajay and his staff are always polite and helpful. When it comes to cars it is difficult for a woman to trust garages but Empire Garages are different to the others. When they change the parts of the car they give you the old parts so that you could see what they have done. They were extremely helpful when my car wouldn't start. They came over straight away and towed it to the garage. Excellent service!!
Response from
Ajay Gokani Director
Thank you for your kind comments. Having recently been selected to be filmed by BBC TV as advisors for best practice in consumers avoiding car servicing pitfalls, one of the oft repeated gripes was female customers not having confidence in a garage, so it is heart warming to read that you are happy and confident in our service. And yes we always return old parts for customer inspection after every job.
Apr 10, 2013
poundsz
Dec 4, 2012
Headlights gave up on my during school run next to this garage and just turned into the garage with no prior appointment.
I found the staff very understanding and helpful.. changed my headlights for me whilst waiting and even offered me a cuppa!
Thanks a million Empire garages.
I found the staff very understanding and helpful.. changed my headlights for me whilst waiting and even offered me a cuppa!
Thanks a million Empire garages.
Response from
Ajay Gokani Director
You are always welcome to a cuppa even if you have no need for our services - please just drop by! It's customer feed back like yours that has helped us achieve highest feedbacks in South East of England 2012/2013 Good Garage Scheme.Com - THANK YOU
Mar 1, 2013
Beata
Nov 24, 2012
Using Empire Garages for almost 3 yrs. Every time I come with the problem they solve is super fast. Most of the times I receive discounts and free advice. Sometimes they will check your car free of charge. If some part is not functioning they explain why and show you picture amazing service.
Response from
Ajay Gokani Director
Glad to be of service - I am pleased to hear that our pictorial explanations along with old parts returns policy helps you to understand what and why components were replaced. Backed by very detailed, itemised, computerised service records should help to explain and log detailed aspects of the service and repairs. Thank you
Mar 1, 2013
Gary Egleton
Nov 6, 2012
I have used Empire Garage for about 15 years now, and they have looked after a wide range of cars for me. The service is always fast, efficient and courteous.
They are always able to deal with any problems and I find there prices reasonable
I would recommend them without reservation
They are always able to deal with any problems and I find there prices reasonable
I would recommend them without reservation
Response from
Mr Ajay Director
Thank you so much for your kind comments. Customers like you have helped us to scoop the Enfield Council Business Enterprise 2012 Awards, Business of the Year. Thanks
Nov 25, 2012
JoanyO
Oct 19, 2012
I have been using Empire Garages for years, & have been amazed with the quality of service. Each time I have had an issue Empire have advised me and addressed the problem in great time! They can be a little more competitive in terms of price.... but I would highly recommend this garage to all!!
claudio73
Oct 8, 2012
very friendly staff they go out of there way to help you, very good service and good prices, i would always use them, my stop light bulb was not working and they fitted a new bulb for free i only paid for the bulb free labour and it seemed tricky to do, thank you empire, i recomend to use them.
parag
Aug 15, 2012
I have used Empire Garage for a very long time and the customer service is excellent and the prices are what they say on the prints out. I have had no problems with them and I have also recommended other fiends to use them and I would still keep on recommeding Empire garage they are fanatic.
Anonymous
Oct 3, 2009
I have used the garage several times but I will not use them again. Very unfriendly staff and they try and rip you off with their prices. They are also not that experienced and tend to give the wrog advise.
Response from
A gokani Director
Very surprised with the unfriendly tag - we have the highest number of positive feedbacks in South East England - see the good garage scheme .com. As far as prices are concerned, we have a unique price challenge - our premier service carries a 100% money back guarantee if you can get it better value any where else with a published checklist. If you would like to contact us so that we may look into the issue and try to resolve it as customer service excellence is our top priority.
Feb 18, 2011
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