Ordered part for my Toyota, part was incorrect and they wouldn't take it back!
Would never use them again..... Ever!
Unprofessional and just out to take your money. Do yourself a favour, don't get involved
5 Star Japanese Auto Spares
Car Accessory & Part Supplier at 50-54 Balham High Road
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User Reviews
Toyota Owner
from London
from London
Jan 28, 2020
Graham Rix
from Stockwell
from Stockwell
Jul 14, 2015
Phoned to enquire if they had a part for a Hyundai Lantra CDX ..... was told NO and they just hung up! The complete enquiry lasted no more than 10 seconds - just plain rude and not a hint of wanting to help any further (even though I tried to ask - could they perhaps get one, any other recommendations etc) - why are these people in business!
I'd suggest that they consider enquires are the first port of call for customers - if you want recommendations and favourable reviews even some basic communication skills are essential.
I'd suggest that they consider enquires are the first port of call for customers - if you want recommendations and favourable reviews even some basic communication skills are essential.
Errol Henry
from Arusha, Tanzania
from Arusha, Tanzania
Mar 11, 2014
Guys,
sell people what they want and not what you have in stock.
Sometimes it is genuinely helpful at others you are simply trying to make a sale at any cost. This really pi**ed me off as I am in Africa and sent my wife down to do the deal and still ended up on an international call trying to get to the bottom of the issue. Not at all happy with the experience.
You used to be so good, probably feel you have a monopoly of the secondhand Japanese spares market in London, so providing a good service is low on your priorities now.
sell people what they want and not what you have in stock.
Sometimes it is genuinely helpful at others you are simply trying to make a sale at any cost. This really pi**ed me off as I am in Africa and sent my wife down to do the deal and still ended up on an international call trying to get to the bottom of the issue. Not at all happy with the experience.
You used to be so good, probably feel you have a monopoly of the secondhand Japanese spares market in London, so providing a good service is low on your priorities now.
Dontworry
from Bromley
from Bromley
Mar 14, 2013
Useless bunch of people..hardly answer their phone, say that they will call back never do..utter useless..
Anonymous
Feb 25, 2010
Disappointed by 5 Star Japanese - Quoted one price but tried to charge another. Wouldn't use again.
Anonymous
Jan 18, 2010
Very good bunch of guys. Normally have what you want and if not always know someone who can!
Anonymous
Jul 6, 2009
very good and helpful everything off the shelf warranty on most parts if he hasnt got he can get nearly next day well recomended
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