After more than 1 year, they have not refunded my money back for an online order that never arrived, indeed i suspect they never had the brass uduku i wanted.
They start an argue with me complaining and saying that i was not at home when the order arrived (but i have no receipt of incoming package recevived by the postman neither in the mail-office).
It is incredible and intolerable such a treatment to a customer, that ended in a formal complaint to the e-commerce arbitration courts of European Union, that it is still resolving.
I asked for my money back at least, then they said me that i had to pay for the shipping (of an order that i never even see with my eyes!!!). I said to them that i was not going to pay for that shipping of an order i have never seen, and their response was unbelieveable: "then you lose your money" !!!! Without comments...
Simply cheaters, please avoid this shop if you plan to buy online, or be prepared for the worst with your order.