My Review

1 out of 10 stars
Some of the worst customer service I have ever experienced.

The company took three weeks to ship the product and it arrived one box short. It then left us to pursue the missing package with its incompetent courier and when we received it a week later the part concerned was defective and unsafe. We told the company at once and E-mailed information about the problem, and we then found that it had left in charge someone incompetent and extremely rude to "look after things" whilst the owner was on holiday. After this the owner told us every day that he would tell us tomorrow what was happening, kept promising to phone us back and never did, and failed to show the slightest concern that our child was sleeping on the sofa while he and his suppliers messed us around. After a further week of jam tomorrow, we gave up and told him to take the whole thing away.

Service, quality and attitude all nought out of ten. Avoid.