While the shop is excellent, their recent (29/09) approach to customer service is quite disappointing.
Both ladies have tried to sell me an item I did not really want: I only asked to purchase a kitchen lighter and I was "offered" very agressively the gas charger too (only because I asked how it worked).
Seems like the very client focused of the old management has dissapeared.
James Nicholas
Household Store at 99 Balham High Road
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Opening Times
Monday |
Open 10:00 - Closes 18:30 |
Tuesday |
Open 10:00 - Closes 18:30 |
Wednesday |
Open 10:00 - Closes 18:30 |
Thursday |
Open 10:00 - Closes 18:30 |
Friday |
Open 10:00 - Closes 19:00 |
Saturday |
Open 10:00 - Closes 18:30 |
Sunday |
Open 11:00 - Closes 17:00 |
User Reviews
francesco
from dissera
from dissera
Sep 30, 2018
David
from Leicestershire
from Leicestershire
Aug 9, 2015
Bought online but thought I'd put something on record for those browsing for reviews.
Excellent price and delivery for the product. A minor problem (nothing to do with James Nicholas at all) was handled really promptly and professionally. On this basis I have no problem recommending them for shop and online purchases.
Excellent price and delivery for the product. A minor problem (nothing to do with James Nicholas at all) was handled really promptly and professionally. On this basis I have no problem recommending them for shop and online purchases.
Chris
from SW12
from SW12
Jan 7, 2013
Really useful for Christmas shopping, with lots of innovative kitchen gadgets, delicious hot chocolate ( brill for stocking fillers), moderately priced. The staff are wonderful! Very knowledgeable, helpful but not pushy! I now pop in regularly. I am completely sold.
Name: Chris
Location: SW12
Name: Chris
Location: SW12
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