Das Heating & Plumbing Supplies

Plumbers Merchant at Kingsbury Arcade, 574-612 Kingsbury Road
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10 / 10 from 1 review
Address
Kingsbury Arcade
574-612 Kingsbury Road
Kingsbury
London
NW9 9HL
Map
Telephone
020 8204 7798
Region
Kingsbury
Nearest Station
Kingsbury
0.03 miles
Opening Times
Monday Open 07:30 - Closes 20:00
Tuesday Open 07:30 - Closes 20:00
Wednesday Open 07:30 - Closes 20:00
Thursday Open 07:30 - Closes 20:00
Friday Open 07:30 - Closes 20:00
Saturday Open 07:30 - Closes 20:00
Sunday Closed

Das Heating & Plumbing Supplies Picture Gallery

Das Heating and Plumbing Supplies L
Das Heating and Plumbing Supplies L

User Reviews

scott721

Jan 9, 2012

I am writing this review for Das Heating which is a plumbing shop based in kingsbury. They have very good service on boilers. They are very cheap in all types of boiler. I never found such a cheap price anywhere else. Moreover they have 100% availability. On this christmis holidays my boiler stoped working. I called plumber and he said i need new boiler in my home because my boiler is very old and he cannot fix it. So I have to buy new boiler. I went to several shops in kingsbury area and nearby. But they all are very expensive on boilers. Then i went to Das Heating, I was surprised they were £80.00 Cheaper on all boilers than other plumbing shops. So i was very happy on the price, moreover they had boiler in stock. So they immediately provide the boiler. I would like to recommend everybody das heating, they are the BEST!
Pascal78

Jul 6, 2011

I'm sorry to say that dealing with this business has been the worst decision I have made in a long time. Should you have a need to return a product or have something go wrong with a purchase then you are in trouble. There are always 5 - 6 big guys in the shop and they all gang up on you and go back on everything that was agreed at the time of purchase. Once you have parted with your cash you can forget the notion that you will be looked after if anything goes wrong. They are only interested in taking your money and have zero understanding of being decent and honest thereafter. A definite no no for a place to go for any plumbing items. Better off going to Elec-Mec on Honeypot Lane instead. A much better, established business who know a thing or 2 about customer service.
Response from Daniel Archer Customer Services Manager
This customer placed an order for specially ordered items. These items are non stock items and are only ordered specifically for customers. The customer accepted the terms and conditions of the order. The terms and conditions state restocking charges apply to special order items. The customer was unhappy with the products and decided he no longer wanted them and wanted a full refund. However as with the terms and conditions he would receive his money minus the restocking charge, this infuriated the customer and caused him to write a negative review. At Das Heating and Plumbing Supplies Ltd our customer service is very high compared to most other nearby merchants. Please disregard this customers comments and come and find out for yourself how well we treat customers.

Jul 2, 2012

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