After an initially reasonable service, the second stage of our fitting - a box room - was unacceptable. In order to improve the service I would recommend:
Floorstudio keep records of where they keep customers' carpets so they don't lose them;
Keep their customers informed of progress rather than rely on the customer to call them;
To be polite to the customer when they call to query the long delay;
To check the measurements of the carpet so it fits when delivered;
To immediately order a new piece of carpet when they have lost the first one in order to avoid the occurrence of the above.
Floorstudio
407 Croydon Road, BR3 3PR
Our records show that Floorstudio is closed.
Please see the current address info below.
Address
407 Croydon Road
Elmers End
Beckenham
BR3 3PR
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User Reviews
M. Lumby
from Beckenham
from Beckenham
Jul 22, 2014