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Sheen Kitchen Design

Upper Richmond Road West, London


Sheen Kitchen Design, exterior picture


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Sheen Kitchen Design
7/10 from 13 user reviews
Address:206-208 Upper Richmond Road West, Sheen
London, SW14 8AH

Map:See Sheen Kitchen Design on a map

Region:Sheen

Nearest Station:Mortlake

Telephone: 020 8876 6106

Business Type:Kitchen Planners

Opening Hours:Monday - Friday 9am - 5.30pm
Saturday 10am - 5pm

Email:Send an email



About: High quality, bespoke kitchens. CONSULT. DESIGN. INSTALL.

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The Latest User Reviews of Sheen Kitchen Design

User Rating: 3 / 10
Mrs Johnson
Newbie
Member since: Jul 2013
Posts: 2
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It's started off very well-good design and seemingly competent designers. Unfortunately the kitchen arrived with wrong door sizes, missing appliances, missing lights-all of which took 2 months to be rectified...Not very happy at all.


Added on Wed 03 Jul 2013 at 23:21:48
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User Rating: 10 / 10
Kings Lynn rd
Richmond
Added: Feb 2013
All In London User Recommended Business

I had Manthiar design my kitchen 2 months ago, its recently been fitted and looks amazing! I was hot on budget but Manthiar advised me exactly what to do to get costs down, so I was happy with the budget, and now very happy with my new shiny kitchen!! Thank you Sheen Kitchen Design!

Name: Kings Lynn rd
Location: Richmond


Added on Wed 13 Feb 2013 at 13:15:29
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User Rating: 10 / 10
Miss High Gloss kitchen
Walton on Thames
Added: Jan 2013
All In London User Recommended Business

This kitchen company exceeded all our expectations and more!! People have different experiences with each company but some of the comments are just silly, they are far from incompetent, in fact, without them, the kitchen I had previously from a 'so called' upper class kitchen company, would have been a disaster!! 5 stars given every time, pleasant, enthusiastic people, and always happy to help with after sales when Ive needed it, Sally Harris is an excellent designer and I would recommend her every time.

Name: Miss High Gloss kitchen
Location: Walton on Thames


Added on Mon 28 Jan 2013 at 17:34:04
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User Rating: 10 / 10
Mrs B
Newbie
Member since: Oct 2010
Posts: 1
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From start to finish the whole experience exceeded all our expectations! Ben is a talented young designer who was extremely helpful and imaginative. I couldn't recommend him and Sheen Kitchens any more! Thank you so much.


Added on Sun 03 Oct 2010 at 13:07:58
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User Rating: 10 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
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I have just been reading these reviews and am t0tally surprised by the negative ones. We used Sheen Kitchens 18 months ago and found them and their designers and fitters totally professional and delighful to work with. We are thrilled with the magnificent kitchen they designed and installed and were surprised and delighted with the reasonable cost for a designer kitchen. I would most certainly use them again and recommend them highly.


Added on Sat 21 Nov 2009 at 06:55:47
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User Rating: 3 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
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Stay away from this little outfit - It took 3 months to get their act together and even now that the kicthen is installed I am having to employ another kitchen company to rectify their mistakes and units that are already falling apart!


Added on Wed 18 Nov 2009 at 15:13:35
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User Rating: 9 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
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Although I was born in Bushy (London), I live in Belgium.
I was in London during the sales. When I pasted “Sheen Kitchen Design” on Upper Richmond Road,I saw a beautiful “Franke” kitchen tap in the window, on nearly half the normal price.
I did bought the tap and in my hurry I forgot to asked about the guarantee documents.
When I was back at my place I installed the tap in my kitchen. Unfortunaly, it was dripping when both valves where closed.
So I sent a e-mail to “Sheen kitchen design”. I did included a photograph of the tap. I mentioned, being an engineer, I could repair the tap myself, if I had the right spare parts.
They contacted the manufacturer and without any problem the shop sent me the spare parts I needed to repair the tap.
This all happened without any payment from my part.
This is worthwhile mention it on this website, because this is a nice example of good after sales service.
I will sent this letter also to “Testaankoop” a consumer magazine in Belgium.


Added on Fri 09 Oct 2009 at 22:18:37
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The star rating for the review has been removed and discounted due to an official response being added.


A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
View Profile

I think this kitchen company is only worth one star for after sales service, but I've given them a rating of 2 stars as they deserve some recognition for design. As for anything else there is nothing to comment on - I would warn anbody from using them and would keep them away from your kitchen.


This comment has an official response:

I am very sorry you had a bad experience with us, and apologies for anything that may have happened to make you want to give us such a bad review. I can honestly say on Sheen Kitchen Design's behalf, without being too biased, that our after sales are usually very smooth, our manufacturer has a very quick after sales delivery time, being 2-3 weeks from Germany. Again, I apologise on Sheen Kitchen Designs behalf, and I hope you enjoy your kitchen for many more years.

From: Sheen Kitchen Design
Position: Designer



Added on Fri 28 Aug 2009 at 11:55:01
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User Rating: 3 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
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No ranting - never again will I use this firm. As a property developer I have never come across such an amateur bunch of kitchen designers.


Added on Thu 16 Jul 2009 at 23:30:29
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User Rating: 9 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
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Our kitchen was fitted in March and both Sheen Kitchens and their fitter handled the job very professionally. We are delighted with the kitchen and I would recommend them to others.


Added on Wed 24 Jun 2009 at 17:03:42
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User Rating: 10 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
View Profile

great service, helpfull staff and good service.


Added on Fri 12 Jun 2009 at 19:07:12
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User Rating: 9 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
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I don't understand the last comment made, this company designed and fitted my kitchen for me and I couldn't be happier. A really professional service and it looks amazing...


Added on Wed 10 Jun 2009 at 15:40:26
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User Rating: 3 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
View Profile

I would not recommend this firm - any competent kicthen fitter could achieve the same results cheaper and with more pleasurable people.


Added on Fri 05 Jun 2009 at 10:57:47
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User Rating: 2 / 10
A Customer
Newbie
Member since: Sep 2006
Posts: 36,285
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Never again will I pay a fortune for a kitchen from a specialist shop (so called)! The antique white kitchen is two shades of white, some bright white and others antique, but was meant to be the same throughout. Our request for all the mismatched parts to be replaced so the kitchen was the same colour throughout was rejected and only two of the most obvious mismatched doors and one panel were replaced. We paid before the kitchen was installed (mistake) so had no leverage and did not receive the service expected from a specialist shop. I cannot recommend this shop.


Added on Wed 27 May 2009 at 11:43:12
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