My Review

1 out of 10 stars
When I phoned to enquire as to the availability of a particular item, a "dutch oven" style pot, the conversation went as follows:
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"Fairfax."
"Yes, I was calling to enquire as to whether you might carry a couple of items that I'm looking for. Do you keep in stock 5 quart dutch oven pots?"
"No, no. We don't carry that sort of thing. We only carry accessories."
"Oh, I see. So you don't carry pots and pans?"
"Of course we carry pots and pans. Look, we're very busy. Can you just come in or phone back later?"
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Given how rude the woman on the phone was over simple enquiry, I'm not at all keen on the idea of giving my money to such an establishment. I'm very supportive, typically, of supporting small independent businesses, but courtesy and service are a prerequisite to that support, and Fairfax seems to offer neither.