Automatica

Domestic Appliance Shop at 6 Station Road
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3 / 10 from 6 reviews
Address
6 Station Road
Crayford
Dartford
DA1 3QA
Map
Telephone
01322 523109
Region
Crayford
Nearest Station
Crayford
0.23 miles
Opening Times
Monday Open 09:00 - Closes 17:30
Tuesday Open 09:00 - Closes 17:30
Wednesday Open 09:00 - Closes 17:30
Thursday Open 09:00 - Closes 17:30
Friday Open 09:00 - Closes 17:30
Saturday Open 09:00 - Closes 13:00
Open 13:30 - Closes 16:00
Sunday Closed

User Reviews

Kiwi
from DARTFORD

Jan 30, 2023

I have purchased several washing machine from this company, totally in agreement with the first review, they deliberately advise they cannot fix your washing machine, but very quick to advise purchasing a new one from them. Total cowboys, I simple do not believe the washing machine I purchased off them were brand new, because less then 2 years later they stop working, then told by them that the motor is gone, I wouldn't recommend this company - they are a total RIP OFF
Tony O’Rourke
from Bexleyheath

Dec 22, 2020

It is a shame that you cannot select no stars. Automatica are quite simply the biggest cowboys you will ever meet. It’s a simple business mode they have - check your broken product, tell you that it can’t be fixed but luckily they have an alternative that they can supply, in which you pay triple the price for.

I was left without an extractor fan for 4 months. I was told that it was one part, they checked it - it wasn’t that. They checked something else, it wasn’t that either. Finally the last thing that it was, was the motor. Now, 4 months later, after being told that they could not supply or get the part I contacted another company and was able to get the part myself delivered to my home. Ironically; the company I managed to use was only £80, as opposed to the £220 Automatica quoted me. Also, their rep had an account with this other company but the wait time for the part was going to be several weeks and I got it within 2 days. Do not allow the owner into your home - he is rude.
Shirley martin
from Erith

Nov 16, 2020

Thought I would support a local business in lockdown, really shouldn’t have bothered as I was completely ripped off with a load of silly excuses when I complained like oh I thought I told you that was included etc, too complicated to explain properly but believe me you are better off with Argos or curry’s who do charge for delivery, fitting and taking away appliance but only a nominal amount (which automatically say makes up for extra they charge) believe me it doesn’t, I was overcharged £150 my fault for not checking first but don’t trust this company or buy from them.
Mrs Clarke
from Dartford

Feb 28, 2019

This used to be a really good firm, but has sadly gone downhill. We have bought from them for over 25 years, but won’t be doing so any more. Out tumble dryer was faulty, but they just referred us to the manufacturer. Ever heard of the Consumer Rights Act, guys? Eventually they did supply a new condenser tumble dryer, once we had all the bother of calling out the manufacturer, but didn’t plumb it in and didn’t tell us they hadn’t. Husband is going down to B&Q to buy parts to do it himself.
We will now just buy online. If a local firm can’t provide good customer service, why not just go for the cheapest?
Steve white
from Farningham

May 15, 2016

Very helpful get the job done in good time they couldn't turn water off but sorted it out with no obligation and no extra charge just got on with the job and very professional and friendly
Dave Spadwell
from Dartford

Feb 19, 2014

Customer service is lacking and prices are ridiculous for the workmanship.
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