Went there today for lunch with my kids. I asked for a hot chocolate without froth, it arrived covered in it. My daughter asked for a paninni without any sauce, it came with mayo. We asked for extra napkins (we were only given 2 between 4 people) they never arrived. We were sat outside with a promise to find an inside table. Once sat we were ignored and just left in the cold. I complained to a member of staff who said she's speak to her manager who didn't bother to come and talk with us. Needless to say I won't be returning.
Name: Damian
Location: Ealing
Cinnamon
90 Pitshanger Lane, W5 1QX
Address
90 Pitshanger Lane
Ealing
London
W5 1QX
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User Reviews
Damian
from Ealing
from Ealing
Feb 16, 2013
Response from
rachael hunt New Owner
Hi Damian
I have just taken over Cinnamon cafe at the end of March.
I would like to invite your family for lunch to see the difference in the service.
Cinnamon is a beautiful cafe with a lovely vibe and it is a shame that you did not enjoy your time there.
As it is under new mangement I am sure if you return you will notice the change.
look forword to seeing you soon
Kind Regards
Rachael
New Owner
I have just taken over Cinnamon cafe at the end of March.
I would like to invite your family for lunch to see the difference in the service.
Cinnamon is a beautiful cafe with a lovely vibe and it is a shame that you did not enjoy your time there.
As it is under new mangement I am sure if you return you will notice the change.
look forword to seeing you soon
Kind Regards
Rachael
New Owner
Apr 10, 2013