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User reviews (1/10 from 1 review)   | ||||
| Address: | 59 Broadwick Street, Soho London, W1F 9QQ | |||
| Map: | See Food Secret on a map | |||
| Region: | Soho | |||
| Nearest Station: | Oxford Circus | |||
| Telephone: | 0207 434 2596 | |||
| Business Type: | Cafes, Snack Shops & Tea Rooms Cafes, Snack Shops & Tea Rooms in London See all listings London Directory Search everything Most Popular Cafes, Snack Shops & Tea Rooms See the busiest businesses | |||
User Rating: 1 / 10
A terrible experience! I used to like this place and I understand why all these people wrote good comments, because this is what I would have written about it before I find the little stone in my Organic salad which as a result broke one of my back teeth. Their response: "we are investigating...we are investigating...we are investigating...we cant take any responsibility" NEVER an apology, never a gesture of good will. They didn't even offer a refund for the salad or to compensate for my fees to the dentist. And they even dared to challenge my tone on one of the emails on our correspondence. WARNING: if you dont want t have your tooth broken, without any chance of them taking any responsibility AVOID this place at all costs... After all, it's not about not making any mistakes, is about how you deal with a mistake. And this mistake is a health and safety hazardous one! If you want really good healthy and organic food, you can go to WHOLE FOOD which is just a few steps away. |
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