My Review

2 out of 10 stars
Oh dear. I was given poor customer service by the shop assistant who didn't even ask me if I wanted to have my pastry and tea in the cafe or to take away. When I asked if it was ok to eat in, he simply stared at me. The gentleman (dare I call him that!) making my coffee informed me that I was unable to have my drink in the cafe. I told him that I had asked to eat and drink in. Making me feel very small, he sat me down and said that lots of people are waiting. I finished my coffee and pastry very quickly wanting to get out of there and decided to leave a considerable tip to make up for any inconvenience I may have caused. The gentleman (dare I call him that!) said it was not necessary. Nevertheless I felt I ought to pay extra. Today, having visted the shop to but a loaf of bread, I was given poor customer service again by a different assistant who failed to give me my receipt. The gentleman (dare I call him that!)was there again making coffee and he was sniggering. It is all most unpleasant. I do not recommend going there for tea, coffee, pastries, lunch...well, just don't go there. Unfortunatley you will exit, with a bad taste in your mouth. From a most disgruntled ex-customer.