Round The Clock Pharmacy

staffs are very helpful and motivated.

The Sheen branch is fine but the Barnes one is awful. They turned me away in the winter after arriving at 6pm (closing time) with a prescription from A&E for an inhaler - I had a severe chest infection and could not breathe. The 3 staff members refused to serve me despite my pleas. Inhumane.

Name: Lisa
Location: Barnes

I have been a customer of RTC for many years and have taken all my prescriptions- and there are a lot as I take 9 different pills daily- to them. Generally I have had a good service but last week I was badly let down and wiil go else where in future.Last Thursday(21/4) I was due to leave for three days in Berlin when I realised yhat I had run out of a pill(tamulosin) which I need to take daily. I popped in and explained my predicament but they said they were very busy and could not help intil the afternoon. I explained that I would be on a plane by then but they would not budge. I went elsewhere and was looked after witin ten minutes; the pharmacist there was amazed that RTC would not help a longstanding customer but was pleased to get a new client. Over the years I have bought pretty well all my toiletries at RTC but will no longer do so; this morning I bought some Clarins aftershave costing £ 22.50, which I would normally have bought at RTC, elsewhere. I think the staff in Church Road need to change their attitude if they want to avoid losing a good customer.