Very poor service , staff not polite , I have tried calling the chemist about my prescription no one picks the phone up !!!!!
Useless service
Boots The Chemists
42 Union Street, KT1 1RP
Address
42 Union Street
Kingston
Kingston Upon Thames
KT1 1RP
Opening Times
Monday
Opens 08:00 - Closes 18:30
Tuesday
Opens 08:00 - Closes 18:30
Wednesday
Opens 08:00 - Closes 18:30
Thursday
Opens 08:00 - Closes 20:00
Friday
Opens 08:00 - Closes 18:30
Saturday
Opens 08:00 - Closes 18:30
Sunday
Opens 11:00 - Closes 17:00
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Boots is a chain of chemists offering a wide range of general health and hygiene items as well as providing cosmetics, toiletries and medicines. They also sell camera film, travel essentials and a selection of sweets and snacks.
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User Reviews
Amir
from Kingston
from Kingston
Jul 20, 2023
Benis
from Hampton
from Hampton
May 16, 2022
No one picks up the call at this store! I’ve been trying for days with no luck ?
Pauline dorking
from Richmond surrey but used Kingston boots
from Richmond surrey but used Kingston boots
Oct 14, 2020
Have not been able to get through for days to enquire about my films put in for processing!
Anonymous
Aug 28, 2009
The staff provide an extremely poor service here, especially in the pharmacy.
They all seem to be too busy fussing about with stock-taking and clipboards to be bothered to actually serve you, which means there are always huge queues at the prescription counter at any time of the day.
I would not recommend going here for a prescription, unless you enjoy being kept hanging about for half the day.
On the positive side, at least they have some self-service tills on the ground floor now, which makes things a bit quicker. They don't always seem to be working, though.
The managers at this shop need to understand something about staff-loading, and should be sending their staff on a few customer-care training courses in my opinion.
They all seem to be too busy fussing about with stock-taking and clipboards to be bothered to actually serve you, which means there are always huge queues at the prescription counter at any time of the day.
I would not recommend going here for a prescription, unless you enjoy being kept hanging about for half the day.
On the positive side, at least they have some self-service tills on the ground floor now, which makes things a bit quicker. They don't always seem to be working, though.
The managers at this shop need to understand something about staff-loading, and should be sending their staff on a few customer-care training courses in my opinion.