Fri 25th Apr
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Burlingtons

John Prince's Street, London





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Burlingtons
5/10 from 23 reviews
We are an All In London Recommended Business
User Recommendations
6 users have recommended this business
ADDRESS:14 John Prince's Street, Marylebone
London, W1G 0JR

MAP:See Burlingtons on a map

REGION:Marylebone

NEAREST STATION:Oxford Circus

TELEPHONE: 087 0870 1299

BUSINESS TYPE:Hairdressers - Unisex

OPENING HOURS:Mon: 08:00 - 20:00
Tue: 08:00 - 20:00
Wed: 08:00 - 20:00
Thu: 08:00 - 20:00
Fri: 08:00 - 20:00
Sat: 08:00 - 18:00
Sun: 08:00 - 18:00

EMAIL:Send an email



ABOUT BURLINGTONS:

Here at Burlingtons Boutique we like to think we can offer our clients much more than just a cut and blow-dry and are renowned for our all-round professional styling.

Within our Central London salon you’ll also find a fully functional makeover and photographic studio- where we transform hundreds of people every month. Some of our clients are visiting us simply to have their hair cut, coloured or styled, whilst others are having their hair transformed and make-up applied for their photo shoot. As a result, the salon is bursting with energy and there’s a vigorous vibe that we believe makes us unique.

We are style experts, our expertise doesn’t just stop at hairdressing, within the Salon you'll also find experienced make-up artists. Whilst we are obviously well-equipped to cut, colour and style hair, our clients love the fact that they can also get some handy tips on what colours suit their skin tone and hair colour too.

Our hairdressing is all about creating a total look that works for the individual. We believe there’s little point in having a stunning haircut that you can’t create at home, doesn’t work with your lifestyle and really does not fit your personality.

Our young dynamic team are most definitely aware of what’s happening on the catwalks, and naturally we know all about street style, but we’re also experts in giving everyday men and women a hairstyle that works for them – because after all, some of us want to be trend setters, some of want to be trend followers and some of us like to be classically unique! Whatever your style, we’ll help you define it.




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The Latest User Reviews

User Rating: 10 / 10
Liza
Hampton, Middlesex
Added: Apr 2014
All In London User Recommended Business

I can not believe the bad reviews that I have read,what a lot of rubbish and lies .

I was treat in a very professional way , over and above the mere £36.00 that I paid on the recent Groupon Offer.

If I could post a photo of the 'Finished product' I would.
Lovely New Wella Colors were used,my hair was washed to perfection, Octavia cut my hair just as it needed and she also dried and styled it so well.
I gave nice big tips and in return was offered further discounts on my next 3 visits.I most certainly will be going back ,I was well treated and pampered in a lovely salon by it's gre


Added on Wed 02 Apr 2014 at 12:44:45
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User Rating: 1 / 10
a O'DWYER
United Kingdom
Added: Mar 2014

They can be clear in what they offer- so if i am asked to sign that I am ok with the tint they use being from Wella- it should be from Wella- in my case it was not and I have had a very bad reaction. If they offer a deal they should not try to charge more later- as they tried with me. This does not seem a very professional salon to me
I wont go back and avise others not to- you have to be fairly firm to get what you want. They didnt get my colour right either- so a bad experience all round


Added on Sun 30 Mar 2014 at 17:51:44
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User Rating: 3 / 10
S
London
Added: Mar 2014

I was disappointed after my visit to this salon. I bought a voucher online worth £24 for a £73 wash/cut & conditioning treatment. I was in & out within 30 mins. i thought a £73 hair cut might mean a little service & a drink & the usual salon "chat" but the woman seemed to think that because i wasn't paying full wack that i wasn't worth the time that all the other hairdressers were giving to their clients. Had it been a good experience i would have gone again as the cut was what i asked for but i walked out of the salon with my head tucked into my coat instead of my hair flowing in the bree


Added on Wed 26 Mar 2014 at 09:33:20
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User Rating: 3 / 10
Kay.
Stratford.
Added: Mar 2014

Stop PRESSURISING customers to buy your products, let the products speak for themselves. Dont force customers to buy photos, Ur work should be enough to do that. Would not recommend this place to anyone. SORRY felt very pressured and Burlingtons made sure I went home without my Deposit.


Added on Fri 07 Mar 2014 at 16:56:24
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User Rating: 2 / 10
Rebecca
London
Added: Jan 2014

Don't go here!!!! I arrived on time + was made to wait for ages. I showed her a picture she kept saying how short it was-I began to doubt her ability.She asked if she could shave the back of my head because it would be quicker and easier. I left with an awful haircut that was all different lengths and not finished off properly. when i complained she gave me vouchers, but I will never go back there it was really disappointing. they obviously make money from passers by and the makeovers, they always have people out on the street trying to persuade people to go in. It's awefull!!


Added on Mon 27 Jan 2014 at 20:07:43
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User Rating: 9 / 10
Jo
London
Added: Jan 2014
All In London User Recommended Business

I had my hair cut at Burlingtons this morning and had a great hair cut! The lady that cut my hair was absolutely lovely, her name was Samantha, she had blue hair and a shaved side and as I have pink hair and a shaved side I thought this was awesome :-) She was really chatty and gave me a really lovely hair cut that made my hair look a lot thicker than it is (my hair is very thin), she said I should shave my side a lot shorter, so I told her to go for it and I love it! The place is nicely decorated, the hairdressers are friendly and I got a great haircut, I would definitely recommend :-)


Added on Thu 23 Jan 2014 at 13:21:47
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User Rating: 1 / 10
Annabelle
Woking
Added: Jan 2014

I came here for a 'FREE' makeover & photoshoot with my friend we had won. We had our makeup done (stylist admitted she wasnt even trained) & they tried to pressure us into buying the makeup they had used on us - and they would not give in. One girl told my friend she had problematic skin & a big forehead so she should buy the makeup! After we refused, everyone was rude (because we didnt pay hundreds of pounds for makeup), photoshoot was a complete joke (i thought it was a prank) & photos were horrendous. I take better ones on a night out. Very dissapointing.


Added on Fri 17 Jan 2014 at 23:14:26
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User Rating: 1 / 10
cb
london
Added: Dec 2013

Really upset with my visit to Burlingtons. I had a great cut there but the colouring service is dire. I'm a professional and now I'm faced with hair that looks like its been done at home by a teenager - A block of yellow hair when it was supposed to be some subtle ash blonde highlights.

If you do get colour done there ask about all the cost upfront and confirm at the start whether they will be charging for a full or half head. I was booked in for a half head but at the end they charged me for full. Had I not be in absolute shock at the state of my hair I would have argued!


Added on Wed 18 Dec 2013 at 08:30:45
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User Rating: 2 / 10
Olivia
London
Added: Dec 2013

I was disappointed with my visit. At my arrival, the receptionist sat me down and in front of me asked the nearest stylist whether she wanted this appointment. She replied "no", which I considered very unprofessional. I only stayed because I already paid for it. The stylist seemed uninterested and bored. He was pulling my hair when brushing, going right through my face few times without saying a word. Nearly burnt my scalp while blow drying. For the first time I didn't leave the tip, but nobody in the salon deserved one, and I would not go back.


Added on Mon 16 Dec 2013 at 22:45:31
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User Rating: 8 / 10
new in London
London
Added: Nov 2013
All In London User Recommended Business

After purchasing an offer for highlights,cut and blow dry I read some very mixed reviews which did make me nervous.
I arrived early and enjoined the experience from the very beginning. Offered tea, coffee or wine several times.
I was very lucky to have a very experienced hairdresser who was great and made my hair look amazing!
I do have to point out though I did hear some other staff joke with each other and use inappropriate banter. Definitely depends on who you get... I was lucky I guess!


Added on Tue 19 Nov 2013 at 14:17:11
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User Rating: 3 / 10
Mrs Johnson
NewbieSince: Jul 2013
Posts: 2
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Definitely below what I expected. The salon is clean and looks good. The service below the average-my haircut was less than 5 min and the hairdresser was constantly trying to talk me into having extra treatments. The blow dry was pretty good hence the three stars. However, she pulled my hair too much. They offer tea coffee which is nice but it's not what you go to the hairdresser for as a main reason. I heard a couple of staff swear jokingly at each other-it should be a no no in a place like this. I will not go again.


Added on Wed 30 Oct 2013 at 17:09:03
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User Rating: 9 / 10
Sally Stephenson
King's Lynn
Added: Oct 2013
All In London User Recommended Business

I purchased a voucher on the street for a Deluxe Makeover for two. I then read the reviews and was concerned!
However our visit was brilliant - very friendly staff, made us look fantastic and put us at ease during the photoshoot.
We were all prepared for the hard sell but the guy who showed us the photos was really helpful and tried to find us a package to suit our budget. Very realistic - he suggested CD so that we could go across to Boots to get them printed! We DID spend more than we had expected but we didn't feel pressured into it and we only did so because we LOVED the photos.


Added on Thu 03 Oct 2013 at 12:36:36
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User Rating: 9 / 10
Jessica
London
Added: Aug 2013
All In London User Recommended Business

I bought a 12 month "membership" off a guy on the street and so was a bit skeptical. But I got an appointment straight away at the Oxford Street salon. At 5:00 I was greeted and offered a cold drink, was seen by a senior stylist, who then consulted with me carefully, washed my hair himself, then gave a lovely cut and blow dry (with rollers!). I was out at 6:00 - all for £36!

Very pleased with the cut and made an appointment for a color. Never had such fast service in a hair salon in my life. Haircuts don't have to be expensive and take hours - who knew?


Added on Thu 22 Aug 2013 at 16:02:29
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User Rating: 5 / 10
Janet
St Paul's
Added: Jul 2013

Had my photo shoot in March 2013 and still waiting for my photo's. I paid by debit card so not covered under the credit card refund. The hair, make up and photo shoot were lovely but wouldn't reccomend purely for the pressure after to purchase and then the non delivery of the goods. ideal and cheap if you want a make over for a night out but don't buy any photo's


Added on Tue 02 Jul 2013 at 08:50:41
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User Rating: 9 / 10
charlotte
london
Added: Apr 2013

I visited Burlington's yesterday for a 1 hour glam and go make over. The store has a nice feel to it, and the lady who did my hair was very chatty and polite. she did a lovely job on my hair, although would have preferred tighter curls. I had my make up done by another friendly lady, she did my make up beautifully, although i did have to go home and touch up mascara as it was a bit too minimal for my liking. overall, i had a great experience and would definitely go back there again.


Added on Fri 12 Apr 2013 at 14:06:55
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User Rating: 1 / 10
Linda Garston
London
Added: Mar 2013

Too much hard sell- not enough customer care !
The photoshoot was great fun but aftercare no so much fun.

I had the photoshoot there on 15th Feb - I paid £1500 for 26 photos and am still waiting for them, I was told 3 weeks. The customer service is appalling several phone calls with no call back - I would not recommend which is sad because the day was good fun.


Added on Tue 26 Mar 2013 at 15:58:36
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User Rating: 7 / 10
Harry
London
Added: Feb 2013

I had a Wowcher Voucher for T Bar highlights, and was not told I needed a skin test by the receptionist on the phone. This was corrected by giving me a free hair conditioning treatment and cut. However 2 weeks later, not even 5 washes, and my hair is in a worse state than before my cut. I loved the salon, was treated really nicely, but I think the scissors were blunt.. Won't be returning unless they start sharpening their scissors! Everything else was great!


Added on Thu 28 Feb 2013 at 20:36:59
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User Rating: 4 / 10
Lucy
Newcastle
Added: Feb 2013

Had a make over with a group of friends. Hairstyle was good. Make up was far too heavy and the hard sell was ridiculous. Although this was nothing compared to the hard sell of the photos. We disliked over 90% of the photos. We had asked for a natural photo and these just looked so false and the colour on a lot of them was poor. We were told by the man who showed us the photos we were "mad" not to get the cd disk of the photos although we had said we didn't want this. The initial price given to us was over £1000. We finally got let out having spent £150.


Added on Wed 20 Feb 2013 at 21:48:34
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User Rating: 1 / 10
Flipps
NewbieSince: Apr 2012
Posts: 2
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I went to Oxford Street branch to get my Keratin Treatment on 5 April 2012
I was told by the stylist they would leave the treatment for 20-30 mins as I have thin hair and they will be a slight itchiness.
But if the itchiness becomes intolerable let them know and they will wash it out.
After 30min I have asked another stylist how long they normally leave the treatment she told me 45 to 60 mins.
So I waited but my stylist is busy attending to another client and left me for over 1 hour and not once she check if I have any reaction to the treatment or if my hair is falling out.
I could not tolerate the itches any longer so I went over to her and asked her to wash out the treatment as it is over 1 hour ago. The other stylist replied she will be with me in a second but I waited another 10 minutes before they rinsed out the treatment.
They left me in the sink area for further 10 minutes with my shirt soaking wet.

Then I was passed to another stylist to finally blow dry my hair and I have to tell her if she can also dry my shirt as it is soaking wet which she can see. This is such a basic courtesy and common sense.
I never had experience such a bad customer service before until I went to Burlington Oxford Street and I did not even get an apology their shoddy service. Don't go there its a waste of time and money!!!



Added on Fri 06 Apr 2012 at 10:44:33
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User Rating: 2 / 10
Framboise
NewbieSince: Feb 2012
Posts: 1
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I had a Brazilian blow dry yesterday and was appalled that I was not told some key information that would have changed my mind about it.

• I was told by the stylist that it would enhance my hair colour and advised to do it the night before. Hence I did and the product has lighted a few tones higher my hair colour whilst I was only told it was make it more shiny. Now I have to deal with wearing a hair light colour that doesn’t suit me.

• I was told the treatment was last up for 6 months and was offered it for £80. Once it was completed, I was told I had to buy shampoo and conditioner to effectively make it last for such a length of time. Clearly a push for sales.

Upon my refusal, the stylist was dismissive and left me to go for a cigarette whilst other staff were too busy fixing their make up or doing their hair to provide decent customer care.

When the product was applied, it was dripping everywhere and within the 45 minutes of wait not once I was checked up upon.

But I did receive a great cup of tea (with old lipstick smudged on the cup)!

If I received all the proper information, I would have been fairly satisfied despite a lack of basic customer care but for £80 cost with only minimal benefic to it, the wrong hair colour, I am quite annoyed.

A terrible experience and a clear waste of money.


Added on Fri 24 Feb 2012 at 09:03:04
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User Rating: 10 / 10
marssbar
NewbieSince: Feb 2012
Posts: 1
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All In London User Recommended Business

I visited burligtons and had a wonderful experience. The stylist knew what he was doing and the receptionists were very helpful.
I'm excited to discover this brilliant salon!


Added on Mon 20 Feb 2012 at 17:30:17
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User Rating: 3 / 10
joan shonfeld
NewbieSince: Nov 2011
Posts: 1
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My daughter and I recently went to Burlingtons to use a voucher for a makeover, dry hairstayle and photoshoot.

I thought the photos were awful and very expensive - I had paid so much in advance as I was told that the photos would then be at a reduced rate - it was a total rip off and one I would not want to experience again.

The receptionists were very nice.


Added on Wed 30 Nov 2011 at 12:36:35
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User Rating: 2 / 10
Not given
Not given
Added: Jan 2011

I was very disappointed with the final haircut, actually it was not even a haircut. Their experienced stylist did cut less than 3mm from my hair and asked me if I am happy with the length. Well, not that you can see any difference before and after. He couldn't style my hair at the end and said he cannot do anything else. He did apply some kind of hairspray or whatever was that but the product did not hold my hair. The place feels nice, that is why I give them 2 points for service, but the stylists are not good at all. Wont go there ever again and wont recommend it to anyone I know.

Name: Not given
Location: Not given


Added on Mon 17 Jan 2011 at 18:33:12
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