from 14 user reviews
|ADDRESS:||288 Battersea Park Road, Battersea|
London, SW11 3BT
|MAP:||See Elegance Nails on a map|
|NEAREST STATION:||Clapham Junction|
|TELEPHONE:|| 020 7223 6950|
|BUSINESS TYPE:||Beauty Salons|
I use this nail salon because of its convenient location.
The nails are ok better than doing it myself. Although they seriously lack customer service skills. The staff are quite rude. They barely speak to clients. They seem to charge a different rate each visit for the same job.
Hi i would like to start off by saying these guys were a life saver! i was in need of getting a mani and pedi done on a sunday and was recommended by a friend but never got my self to it since I had a local nail shop near by which sadly don't open on sundays.
anyways service was great i was greeted and offered tea and coffee, luckily it wasn't too busy and had my nails done right away. it was definitely value for money and i would highly recommend this place and will definitely come back again!
My last review of Elegance Nails seems to have been deleted, so I'll keep it brief...
Customer service 5/10 (aside from Ha for nails - 8/10)
Waxing 10/10 - quick and a great job
Shellac / Gelish 6/10 - could do with building gel as part of treatment, over buffing of nails have made mine weak and means I am having to have a break, before I have them redone, somewhere else
I have been using Elegant Nails for over a year now. I have always found them very professional and courteous. There may not be a lot of general chit chat but still a great service.
I felt compelled to write a review because it was one of the rudest services I had ever encountered. There is an older woman there who is very unfriendly and talked down to me like she was a headmistress. The pedicure bath looked dirty too. They left me waiting without switching the taps on.Not nice
My experience 23.5.12 mirrored that of review 7.2.10. Horrid. My 1st visit 3 wks earlier was fine, man gentle & pollite. But on 2nd visit a loose tip was just ripped off, I asked if this was usual & she freaked throwing equipment down, shouting, I was passed onto someone else. Unpleasant & painful.
I've been a customer for 8 months and have received excellent service from elegance nails staffs at all time. I always get pedicure with the colour and it last up 7/8 weeks so for that I would name it a perfect nail salon. My husband also get his manicure & pedicure done too.
I am a regular customer and have been coming here for 5 years. I have never experience any problems here, the staffs are exceptional, lovely and polite. The place is spotless and very clean! Elegance nails also give customers cuticle nipper for manicure/pedicure. I am a very happy customer and would recommend elegance nails to anybody.
this salon never steralize any equipment they use, from manicure/ pedicure equipments to the blades they use to do eye brows they sue the same to everyone without even washing. worried about health and safety. from skin deceases to AIDS!
Been there a few times, and just like the other comments i feel th same way, good job good value, and can attend you any time even without appointment, they don't talk too much but they are very nice people. I would recommend this to anyone.
I've been to Elegance Nails quite a few times now and I keep going back as it's good value for money and the work is pretty good - The manicure stays pretty much intact for 3/4 days and even after that it doesn't look too worn out!
However, I agree that they lack customer service and are quite cold. I don't care about that too much though - I once spent £30 on a manicure in a posh place with great customer service but the varnish chipped after 2 hours so I don't go to Elegance Nails for the 'experience', I do go there because they do a good job.
I have been to elegances nails a few times since Febuarary, the staff are friendly, and always offering hot drinks for the weather. the customer service is very good, they are very professional, explaining whats best suited for you. the salon is very hygienic compared to other salons i have been to in the area. i am a very happy client. i will come back all the time.
I have been to elegance nails a few times before, as it's very convenient for me and always had the same experience as the review above!
I think the the work is reasonably good though if you don't mind the lack of customer service.
I had heard good things about Elegance Nails. My work colleague had gone there and she had beautiful acrylic nails put in. I went along to Elegance Nails on Saturday 7th Feb. It was the first time ever that I would be having my nails done and I was hoping for a bit of advice. Instead I recieved the worst customer service imaginable. The woman who was going to do my nails became vey annoyed with me just because I asked a few qestions. Her attitude was very much I'm tired, I don't care I just want to go home. She started talking angrily in her language to her colleague who was sitting next to her doing someone eleses nails. It was obviously about me as they kept looking over at me. I was obviously a "difficult" customer in her eyes. In the end she had her colleague finish my nails as she went off. In short there are a lot of businesses in an around Battersea that offer nail services that will have better customer service. If you want your nails done, I suggest you go to one of those places and avoid elegance nails.
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