I went in to the store and initially was very impressed by the service. I went on to spend nearly £400 in store.
When I got my clothes home I noticed that there was a fault with one item. The store manager refused to refund to exchange the item and told me he would have it repaired and sent to me in a few days. Having not heard anything over a week later, I called and was told they would be ready soon. When I complained I was told it was not a quality problem no apology was given.
So dissapointing that the store does not live up to the brand - especially the store manager.
David Mayer Naman
Men's Clothing Shop at Westfield London, Ariel Way
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1 / 10 from 1 review
Address
Westfield London
Ariel Way
Shepherd's Bush
London
W12 7GF
Westfield London
Ariel Way
Shepherd's Bush
London
W12 7GF
Telephone
020 8740 3202
020 8740 3202
Region
Shepherd's Bush
Shepherd's Bush
Category
Men's Clothes
Men's Clothes
Opening Times
Monday |
Open 10:00 - Closes 21:00 |
Tuesday |
Open 10:00 - Closes 21:00 |
Wednesday |
Open 10:00 - Closes 21:00 |
Thursday |
Open 10:00 - Closes 22:00 |
Friday |
Open 10:00 - Closes 22:00 |
Saturday |
Open 10:00 - Closes 21:00 |
Sunday |
Open 12:00 - Closes 18:00 |
User Reviews
brett
from london
from london
Jun 27, 2014
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