Stefanel

They refused to exchange or issue store credit on an item purchased in their Regent's street store, because it was not returned within 14 days.
Their return policy was not written on the receipt, in fact only the item, cost, and addressed showed on the receipt.

It's absolutely awful that I was made to keep an item I have no use for, given that this was a gift and was too big for me. In addition they were rude and dismissive.

I will not shop there again.