I bought a bag for £1900.00 - and on the same day wanted to return it because I have changed my mind. The Bond Street store refused! I find that shocking and intent to take it up with their head office. Truly disgusted by the service at Prada bond street!
I have been buying Prada for over 10 years and am disappointed in Bond Street Prada's conduct.
A disappointed customer
Prada
17-18 Old Bond Street, W1S 4AT
Address
17-18 Old Bond Street
Mayfair
London
W1S 4AT
Opening Times
Monday
Opens 10:00 - Closes 18:00
Tuesday
Opens 10:00 - Closes 18:00
Wednesday
Opens 10:00 - Closes 18:00
Thursday
Opens 10:00 - Closes 19:00
Friday
Opens 10:00 - Closes 18:00
Saturday
Opens 10:00 - Closes 18:00
Sunday
Opens 12:00 - Closes 17:00
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Prada is the Italian design house du jour; the clothes are breathtakingly beautiful but as with all top designers, the prices are high. They also sell a range of shoes and handbags.
User Reviews
from London
Mar 11, 2013
michele333
Apr 14, 2011
I visit PRADA in London last week and I am very proud to find a perfect customer service ...
So I will tell my friends in Germany-France and Italy.
All the best!
Michele Thierbach
So I will tell my friends in Germany-France and Italy.
All the best!
Michele Thierbach
Anonymous
Dec 22, 2009
I visited Prada in Heathrow Airport, and the customer service was excellent and the atmosphere electric, a very handsome man served me he was bubbly and i think gay very enthusiastic about his job and honest something you do not see that often... so go prada heathrow..... your an all round good experience
lisa randall