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Mephisto

New Bond Street, London


Mephisto, exterior picture


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Mephisto
6/10 from 8 user reviews
Address:100 New Bond Street, Mayfair
London, W1S 1RE

Map:See Mephisto on a map

Region:Mayfair

Nearest Station:Bond Street

Telephone: 020 7493 9131

Business Type:Shoes & Accessories

Opening Hours:Monday to Saturday- 10am-6.30pm

No Sunday opening

Email:Send an email



About: Mephisto Footwear is a specialist retailer of high quality walking shoes and boots for both men and women.

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The Latest User Reviews of Mephisto

User Rating: 2 / 10
Nick B
London
Added: Nov 2013

I had a very poor experience here, with advice later turning out to be be very poor. I am now stuck with the most expensive pair of shoes I have ever bought, and that are painful to walk in, for more than an hour so no longer useable. A real pity that I listened to the gentleman who helped me at this store and the fact there are no returns at this store. I did try (in a diplomatic way) to discuss the issues I was having, with the shoes, but they refused to discuss anything after service with me.


Added on Sun 17 Nov 2013 at 07:40:18
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User Rating: 10 / 10
George Grimble
London
Added: Jul 2013
All In London User Recommended Business

I bought a pair of brown suede Oxfords and was pleasantly surprised by the level of service; the range of shoes on view and the comfort of these shoes. Mephisto certainly know how to make comfortable shoes.


Added on Tue 23 Jul 2013 at 13:12:39
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User Rating: 9 / 10
Louise brady
Kent
Added: Apr 2013
All In London User Recommended Business

I normally do not write on these forums but i have to say my experience at the Mephisto store on Bond street was amazing. I am very happy with my shoes and equally happy about the very warm and attentive service i recieved. Will definitely be back:-)!


Added on Mon 15 Apr 2013 at 18:34:18
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User Rating: 1 / 10
Anonymous
London
Added: Mar 2013

Please be warned, NO REFUNDS are offered by this store. Only exchanges and credit notes will be offered.

This is a massive shame for a store with at least one great service representative, and a store manager that has no interest in customer service.


Added on Sat 16 Mar 2013 at 17:16:11
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User Rating: 10 / 10
Sandra Richards
Devon
Added: Mar 2013
All In London User Recommended Business

Hello my name is Sandra, my pediatrician suggested me to wear Mephisto shoes, to help my feet recover from an injury I had about 3 months ago, that did not allow me to walk properly. I popped into the Mephisto store in New Bond street, and was so happy with the service I received and the comfortable shoes, that I bought 6 pairs.


Added on Sun 03 Mar 2013 at 15:11:16
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User Rating: 8 / 10
Alexandra Myer
Hampstead Heath
Added: Feb 2013

popped in about a week ago with my husband, staff was very friendly, I was extremely happy both with the shoes i bought and with the excellent service. I strongly recommend this shop and Mephisto to anyone. I will definitely go back again, one of the best customer service experience I've had in the past 8 years. Well done and see you soon!


Added on Tue 26 Feb 2013 at 15:20:47
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User Rating: 8 / 10
Mike1234
Newbie
Member since: Nov 2012
Posts: 1
View Profile
All In London User Recommended Business

Just bought a couple of pairs of walking shoes for the winter from Mephisto's New bond street store. The service was excellent particularly from the new manager who i believe had only been there for a week. Will definitely visit again as i only wear Mephisto and find them to fit my feet very well..


Added on Tue 27 Nov 2012 at 11:15:49
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User Rating: 2 / 10
The London Consumer
Newbie
Member since: Nov 2012
Posts: 1
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I went to the Bond St shop some time ago, the staff were rude and unhelpful especially as I had difficult feet in small size and was recommended to go there. There is a much better shop near Piccadilly Circus. The Sanders staff were very helpful and we found the right shoes. Go there instead.


Added on Fri 23 Nov 2012 at 18:20:16
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