from 9 user reviews
|Address:||100 New Bond Street, Mayfair|
London, W1S 1RE
|Map:||See Mephisto on a map|
|Nearest Station:||Bond Street|
|Telephone:|| 020 7493 9131|
|Business Type:||Shoes & Accessories|
|Opening Hours:||Monday to Saturday- 10am-6.30pm|
No Sunday opening
|Email:||Send an email|
I had a very poor experience here, with advice later turning out to be be very poor. I am now stuck with the most expensive pair of shoes I have ever bought, and that are painful to walk in, for more than an hour so no longer useable. A real pity that I listened to the gentleman who helped me at this store and the fact there are no returns at this store. I did try (in a diplomatic way) to discuss the issues I was having, with the shoes, but they refused to discuss anything after service with me.
I bought a pair of brown suede Oxfords and was pleasantly surprised by the level of service; the range of shoes on view and the comfort of these shoes. Mephisto certainly know how to make comfortable shoes.
I normally do not write on these forums but i have to say my experience at the Mephisto store on Bond street was amazing. I am very happy with my shoes and equally happy about the very warm and attentive service i recieved. Will definitely be back:-)!
Please be warned, NO REFUNDS are offered by this store. Only exchanges and credit notes will be offered.
This is a massive shame for a store with at least one great service representative, and a store manager that has no interest in customer service.
Hello my name is Sandra, my pediatrician suggested me to wear Mephisto shoes, to help my feet recover from an injury I had about 3 months ago, that did not allow me to walk properly. I popped into the Mephisto store in New Bond street, and was so happy with the service I received and the comfortable shoes, that I bought 6 pairs.
popped in about a week ago with my husband, staff was very friendly, I was extremely happy both with the shoes i bought and with the excellent service. I strongly recommend this shop and Mephisto to anyone. I will definitely go back again, one of the best customer service experience I've had in the past 8 years. Well done and see you soon!
Just bought a couple of pairs of walking shoes for the winter from Mephisto's New bond street store. The service was excellent particularly from the new manager who i believe had only been there for a week. Will definitely visit again as i only wear Mephisto and find them to fit my feet very well..
I went to the Bond St shop some time ago, the staff were rude and unhelpful especially as I had difficult feet in small size and was recommended to go there. There is a much better shop near Piccadilly Circus. The Sanders staff were very helpful and we found the right shoes. Go there instead.
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