"Terrible service"
Firstly, I'm 6'2 and a runner so pretty slim. The shirts dont fit, simple as that. you either get something too big or too small.
Secondly, once you discover this, you'll take them to the shop for a refund, i purchased online. They'll not do you a refund in the store, policy states that they have to be back in the warehouse prior to the refund being processed. Policy states this takes 7-10 days.
It's been a month now since i returned the shirts, several emails and phonecalls later and finally they have acknowledged the shirts are back in the warehouse, that was a week ago... I'm still waiting for the refund...£££
Awful shirts, awful service. Do yourself a favour and go to TM Lewin instead.
*****
Update - it's now the 18th Jan and still no refund!! Thats a full 11 days after they acknowledged the return and nearly a month since the actual return..
Hawes & Curtis
178 Piccadilly, W1J 9AL
Our records show that Hawes & Curtis is closed.
Please see the current address info below.
Address
178 Piccadilly
St James's
London
W1J 9AL
Hawes & Curtis sell a range of off the peg shirts, suits and accessories. They also offer a tailor made range.
We have multiple businesses linked to this address, if you'd like to see what else is listed here please click:
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User Reviews
brendand
Jan 18, 2012