My Review

3 out of 10 stars
I do not recommend Dawson & Briant. I took my watch in on 10 September to have the strap replaced, and on 24 September it broke -- my watch fell to the ground while I was cycling, and it got run over.

The bloke behind the counter told me there is a pin connecting the strap to the watch, and I must have broken it by pulling too hard -- but I find that very suspicious, as I've had the watch for four years and it only broke after being "repaired" by Dawson & Briant. They were very unfriendly and refused to refund the cost of the strap repair. (I was also unimpressed when he said that the pins cost 20p each to buy, but Dawson & Briant charges £3 with a strap, or £5 on their own.)