Cooper Sewing Machines

Haberdashers & Knitting Supply at 638-640 High Road
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No longer at this address

Our records show that Cooper Sewing Machines is closed.

Address
638-640 High Road
North Finchley
London
N12 0NU
Map
Nearest Station
West Finchley
0.60 miles

Cooper Sewing Machines sell a wide range of sewing machines overlockers and steam presses.

User Reviews

sandiev

Jul 3, 2012

I ordered a sewing machine from Coopers on Friday evening and received it on Tuesday afternoon. I raised a query with their online chat system and received a very courteous and helpful response. If anyone is wary of dealing with this company, check the Amazon ratings - they're excellent!!
bob cash
from chesterfield

May 14, 2012

i recently purchased a cooper sewing machine on line for the price of £79 instead of £299,with 100 cottons and three scissors free,the machine works very well,is lightweight,compact and delivered two days early,having read the reviews i was very anxious but no worries.
well done coopers.

Name: bob cash
Location: chesterfield
PPC

Jul 16, 2011

I have had the misfortune to have dealings with Coopers Sewing Machines Ltd this very day. It all started last week when I spoke with their sales staff who seemed very helpful and friendly at the time, they offered me a 30 day money back trial period which I felt was fair and worked for me as I wasn't sure if the machine was right for my needs.

So, I paid as I always do with a credit card and proceeded to buy a sewing machine from Coopers. I felt happy with their promise of after sales and awaited my machine. Having been assured the machine I had purchased was right for the intended job I looked forward to it's arrival.

The machine arrived last Thursday as promised and I eagerly un-packed it to try it out.. I immediately knew it was not suitable because it bounced around when I applied speed. I emailed Coopers and asked who I should address the return too and spotted the change in their manner. I then did my research and found all the horror stories about this Company.

I decided to take a deep breath and start the returns process and was pointed to their returns policy, no help just, look at the policy. I emailed again and was told I needed a returns number which I had to get from the returns dept. I phoned the returns dept and politely said "Hello, can I have a returns number please?" The chap asked am I returning for repair or refund, I said refund, he replied "5629" and put the phone down! I was shocked

I sent the parcel with UPS and 3 days pasted without contact - I checked the tracking and the parcel was accepted by Coopers and signed for with no notes so I assumed all was well. Got a phone call this morning from Mr D Henderson informing me the machine had arrived and it was damaged and required repair at my expense and that I had to claim this cost from UPS. This man was so rude and obnoxious, I asked, why was the package accepted if it was so badly damaged and why didn't the receiver note this on UPS's paperwork. He said they can't do tha
Anonymous

Jul 30, 2010

I purchased a Singer Sewing Machine one year ago with 15 year free service. This year - after 1 year of use - I telephoned the Company. They arranged pick-up, serviced the machine and returned it in the space of 4 days at NO COST.

I have had no problems with the machine and would like to say that I have seldom come across such excellent Customer Service.

I would not hesitate to recommend Coopers. Thank you!

Mrs. D. Thierstein, Christchurch, Dorset
Anonymous

Jul 28, 2009

My wife recived an overlocker from coopers it didnt have the feauters it said and there was no free gift with it , phoned up to ask why, the company has a terrible phone manner very aggressive. we sent the machine back to be signed for. it was sign for but the company say they never got it. and it tooks us 2 years to get the £200 pound back from royal mail insurance because the company wouldnt reply to royal mails letters. in the end it cost us more in postage and phone calls and letters than we thought we could save.