After attending a meeting in High Holborn on Friday 19th June I had time left before my train home to the Midlands so decided to shop on Oxford Street in the late afternoon, and went for my favourite shop, Marks and Spencer. I was very disappointed with the service and the total impact. There were only 2 assistants on the front service area on the ground floor, and both looked totally fed up! The may have been fed up about being left on their own, as there were large queues of women waiting to be served and buy their goods. The female assistant tried to make conversation, but it didn't match how she appeared. The other assistant seemed as if she was trying to go as slow as possible
The security guard looked fed up!
There also appeared to e no air conditioning so it felt very uncomfortable.
Yes, I did buy something, but I won't be going back to Oxford Street to shop in Marks and Spencer again.