Your store on Oxford Street no longer exists - made a journey in today after checking the site details for opening times, etc. I am nearly seventy and only wanted to speak to a person instead of robots!!! I have rung your numbers for information, no human person answers, I have tried your help line on the internet with my query - I am not sure your advisors can read, after stating that I don't have a smart phone in my opening sentence, I was asked by FIVE advisors what make my smart phone was - no help there either!! I finally decided to visit the store on Oxford Street, how silly of me, I should have known that it would be a virtual store and not one you can access!!
Please some one sort out you website advertising.
Virgin Media provide services for mobile, digital TV, broadband and telephone.