O2

Mobile Phone Shop at 146 King's Road
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1 / 10 from 1 review
Address
146 King's Road
Chelsea
London
SW3 4UU
Map
Telephone
020 7581 6279
Region
Chelsea
Nearest Station
Sloane Square
0.43 miles

Other Branches
O2 Stores

Opening Times
Monday Open 09:30 - Closes 18:30
Tuesday Open 09:30 - Closes 18:30
Wednesday Open 09:30 - Closes 18:30
Thursday Open 09:30 - Closes 18:30
Friday Open 09:30 - Closes 18:30
Saturday Open 09:30 - Closes 18:30
Sunday Open 11:00 - Closes 17:00

O2 sell a range of mobile phones and tariffs that are compatible with the O2 network. They also sell a range of associated accessories.

User Reviews

Andrea Kelleher

Aug 5, 2010

I have a Blackberry which developed a software problem that was well recognised by O2 to be associated with my particular model. The Kings Road store manager suggested that I should get a different model but that she needed to seek authorisation. I have now been back to the store 5 times over a period of several weeks everytime to be told a different reason as to why she had not yet received a response to her e-mail request. Twice she promised to call be back but never did so. When I asked if she could just phone the relevant department whilst I was there I was told that this was not possible as they were only allowed to communicate by e-mail. When my husband phoned O2 today, he was told that all the shop needed to do was to phone them from my phone in the store to gain authorisation! I do not believe that this store was deliberately trying to make life impossible for me, but I have rarely come across such extraordinary inefficiency and poor service by people who really did not seem to care.So beware, if you have a problem with your O2 phone, avoid the Kings Road store, I can't imagine that there is a worse one anywhere.
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