They are without doubt the rudest, arrogant and ignorant people you would ever have the misfortune to meet.
If you want to keep your number and get a new phone, once you have signed all the paperwork there's no going back.
Their (so called) 14 day cooling off period is worthless. You will get "tide up" in so much red tape that it will be almost impossible to go to another company and keep your old number.
Take some good advice and never walk into a Vodafone store, especially Enfield Town where the manager will try to bully you into doing what he wants.
Mr. D.Copeland EN1
Vodafone are one of the leading networks in the UK and offer a range of mobile phones and accessories that are compatible with their tariffs.