My Review

1 out of 10 stars
This sounds like a rant, but it's not. It's a true account of the customer service received in Callis today.

Today I went to collect my husband's shoes and I was treated terribly.

Unfortunately, my husband lost his ticket. I apolgised but the response was 'what, do you expect me to spend my time, like a mug, looking for your shoes?'. I can only assume that the guy (manager? Surely not!) was annoyed that they'd had to resole my husband's shoes for free because the first job they'd done wasn't good enough, because he followed up with, 'I work for free and then you lose your ticket. How ironic'.
When I told him I was shocked at his treatment of me, he said, 'I can speak to you how I like because I am a man; I am THE man; I own this shop. Now, bye bye then, off you go!' and he shooed me off the premises. I'm eight months pregnant and probably a bit hormonal (cried when I left the shop) but another customer came to ask me if I was ok. She also said that she found the same guy extremely rude, but went there because, so far, they'd done an ok job.

I can only guess that the customer service is ok so long as you don't complain ...