My Review

1 out of 10 stars
Rude and unhelpful staff - will NEVER go there again.

This business must have changed hand since 2009 from the other comments. Really cannot be applied to the staff I met today. Initially went to Royal Free Library, the librarians recommended me to go to a print shop as it cost 70p per colour page print at the library.

When I got to the shop they said it would cost 70p per page with every first page of a file costing £2?!! I said it was more expensive than the library, the managerial person there basically told me I was lying/bluffing, because he "knew how much it costs to print at the library" and "we do not really need this job" as they already had 5 jobs to do. He might as well told me to go away.

I barely said anything and to get such a response. Customer service????????

I went back to the Royal Free libary, where the staff were nice, helpful, and smiled (!) I got the job done within 20minutes and at a cheaper price of 70p per page.

This is the first time I've written a review on a shop. I usually let bad customer service wash over me but the printline staffs' derisive attitude was so astouding I had to record this in the interest of other people looking for a similar service.