Post Office

I hate going in this place. It's local so it is convenient, but the atmosphere is awful, the staff never smile, barely make eye contact and I often feel that I am being overpriced. I have so much sympathy for people running post offices, especially after the outrageous Post Office injustices that have taken place in the past 20 years, however these people are the antithesis of community. I am sure they must be on commission. I have lost times that people have questioned the price of postage. I am trying to organise my postal needs in order to go to another post office a bit further away from my home.

I would give them no stars if I could. The staff ALWAYS quote the highest price on services. I watched today as an elderly Lady wanted to post an advent calendar to her granddaughter. She was quoted £9.90 . She questioned the price and they said they could do a service for just over. I interrupted and asked why they just couldn't quote her the first class price. On doing so,s he paid just over £3 for the service. I then asked why the continuously always quote the highest price to customers first. I was met with silence. I only now use the shop in an emergency. I choose to walk an extra 20 minutes to go to shop where the staff are friendly and helpful and quote the first class price first and THEN ask if I want to pay more for registered or recorded services. They must be on commission - treating customers like this, especially pensioners is appalling. Shame on them!

Impolite, defensive, unhelpful, make you feel unwelcome.

Got served today 10/6/2021. Good looking guy cheerful helpful polite professional respectful. Great smile.