Needed my bridesmaid dress altered. A very simple job - just taking it up at the bottom. They did all the measuring and pinning. A week later I got it back and complete different measurement to what it was pinned!
I called up to ask for more to be taken off. They said they would have to recharge me!
I offered to come in and try it on and have it pinned again and they said no need, that they believed me but that they would still recharge me… for their mistake!
I assure you I haven’t shrunk by a ridiculous amount in the last week! Absolutely appalling service and no will not be charged another £30 for a simple job to be done wrong again.
In the picture the heart stone was placed on the floor to show how much excess was left from the agreed floor length!
I did try to resolve it with them before reviewing and wouldn’t have reviewed if they had just taken up the extra.
H&S Dry Cleaners
Dry Cleaner at 4 The Green
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Opening Times
Monday |
Open 09:00 - Closes 18:00 |
Tuesday |
Open 07:00 - Closes 18:00 |
Wednesday |
Open 09:00 - Closes 18:00 |
Thursday |
Open 07:00 - Closes 13:00 |
Friday |
Open 09:00 - Closes 18:00 |
Saturday |
Open 09:00 - Closes 18:00 |
Sunday | Closed |
User Reviews
Amber
from Oakwood
from Oakwood
Jul 28, 2021
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