Winkworth Shepherd's Bush

Estate Agent at 97 Uxbridge Road
Winkworth Shepherd's Bush image
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1 / 10 from 7 reviews
Address
97 Uxbridge Road
Shepherd's Bush
London
W12 8NL
Map
Telephone
020 8735 3266
Nearest Station
Shepherd's Bush Market
0.32 miles
Category
Estate Agents

Other Branches
Winkworth Stores

Opening Times
Monday Open 09:00 - Closes 18:30
Tuesday Open 09:00 - Closes 18:30
Wednesday Open 09:00 - Closes 18:30
Thursday Open 09:00 - Closes 18:30
Friday Open 09:00 - Closes 18:00
Saturday Open 10:00 - Closes 16:00
Sunday Closed

"Winkworth Shepherd's Bush estate agents and letting agents, specialising in houses & flats for sale and to rent in Shepherd's Bush and across West London. Providing unparalleled knowledge of the Shepherd's Bush property market and access to the widest selection of properties for sale and to rent in Shepherd's Bush and West London, our Shepherd's Bush estate agents take great pride in having an unique perspective on the process of matching people with homes.

Whether you need help with selling your home, letting a property or finding the best houses for sale or flats to rent in Shepherd's Bush, contact our Shepherd's Bush estate agents office and find out how we see things differently."

User Reviews

Holly
from London

Sep 10, 2018

I agree with all of the above comments, it seems as if they haven’t taken anything on board to improve as the last review was 2012 and it’s now 2018 and the service seems to be the same! They are extremely slow, rude and unprofessional. Take ages to complete a contract, asking you numerous times for the same information after they presumably lose it or pass the job to someone else. At the end of the tenancy they harrassed us with multiple emails about meter readings and keys when we had already given them and handed the keys back. The final straw was they sent the deposit back to the wrong account after we had confirmed it with them. Luckily we could still receive the deposit as it was an account of someone who lived there but not the one we had confirmed with them and had been checking all day. Huge amount of money to risk going to the wrong account but sums up how incompetent they are. I do not understand the high fees they charge for such a terrible service.
A. Richards
from London

May 10, 2012

They don't seem to care about their customers very much. I was trying to purchase a flat and they offered me something's had already been sold! And didn't even apologise for the mistake. Tried to get some information on another place and they were not very helpful.

Name: A. Richards
Location: London
James
from London

Mar 16, 2011

Mind-bogglingly rude and incompetent. Take months to complete simple repairs, compounding the initial problems with the property - e.g. leaks, rotting wood. Very slow to respond to our (tenant) requests for information or assistance, but as soon as they ask us a question will harass for an instant response. Gave out the property key to contractors without informing us at all, so we come home and find traces of other people in our home without knowing why/when they came. Paperwork always rife with errors. Avoid if you can!

Name: James
Location: London
dissent100

Oct 29, 2010

This company is awful. They only care about securing your cash. Anything you need doing takes forever, if you can get through to them at all - they just ignore your emails and lie to you on the phone. They made so many mistakes in the sign up process then blamed it on us (e.g. faxing the references form to a wrong number then complaining that you haven't done your references). They charged us £200 at the beginning and end of the tenancy to use their own 'independent' inventory assessment company and insist on a professional clean at an exorbitant price despite you having it professionally cleaned.
Awful awful awful.
Anonymous

Nov 27, 2009

I agree with the above reviews, the service from the management agent is awful, and they are so RUDE, they don't bother getting back to you and if you chase them with any issue you get attitude from the MANAGER she even shouted at my partner, they wouldn't know customer service was if it hit them on the head, I will never us them again and will recommend anyone to try somewhere else, which is a shame as the actual agents are great and very helpful. Think twice before you sign up with them!!!
Anonymous

Nov 18, 2009

AWFUL service, never rent through this agency especially if they are managing it. We had so many problems with our property that they didn't fix and they charged us for every tiny thing they could. If u are a landlord never use this agency to manage yr property the workers they use to fix things will not fix them and wil charge u a huge amount.
Anonymous

Sep 23, 2009

Terrible service, the firm seem to care only about getting their money and not about the consumer. Employees at this office are incredibly rude and at times even offensive.
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