Abbey Properties

My Review

1 out of 10 stars
The worst estate agents I have ever had the misfortune to use. They provided absolutely no service to us at all. When we first moved in to our flat they had told the previous tenants not to worry and to hang around for a week after their lease ended because we wouldn't be moving in which was completely false and caused enormous amounts of stress when we turned up with our vanload of possessions ready to move in. They never gave us an inventory despite our paying for it and now that we have moved out I am spending every day on the phone trying to get them to refund the inventory fee. They never answer the phone, nor do they return calls when requested and when promised. The only reason we were happy with our flat was that we had a decent and helpful landlord; absolutely none of this was down to Abbey Properties. When they showed people round our flat before we moved out they knew absolutely nothing about the services which came with the flat and I have no idea how they have the audacity to charge anyone any money or to call themselves professionals. Rude, arrogant, unprofessional, unhelpful - I can't criticise them enough and would never recommend them to anyone. Avoid Abbey Properties at all costs.