I wish I read those reviews before I went and bought my bike there.
Before they took my money they were very friendly and helpful. Even when I came for my first “free” service they seemed helpful.
Then it started spiralling downwards. The bike came back from the service a lot worst, screws over tightened so much that treads were damaged, chain making so much noise, derailleur not working properly....???£££###
When I took it back they blamed everything on me and treated me like an idiot. They even tried to accuse me for over tightening screws after I picked up the bike???
I took the bike to another local shop (...... muuuch better service) and had it all repaired there – the bike is perfect since then and I was warned which threads were messed up by Fudges and to take extra care. When I told them of my mayhem they just told me that Fudges are well known for a bad bike service. I am so, soooo angry now that I am stuck with that bunch as my 3 years warrantee ss with them and if anything goes wrong I can only take the bike there.
IF YOU WANT A PEACE OF MIND – GO ELSEWHERE AND BUY/SERVICE YOUR BIKE.