Amoun Travel & Tours
from 4 reviews
|ADDRESS:||56 Kendal Street, Paddington|
London, W2 2BP
|MAP:||See Amoun Travel & Tours on a map|
|NEAREST STATION:||Edgware Road|
|TELEPHONE:|| 020 7402 3100|
|EMAIL:||Send an email|
|OPENING HOURS:||MONDAY TO FRIDAY O930 TO 1800|
SATRDAY 10 00 TO 1330
|BUSINESS TYPE:||Travel Agents|
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I recently made a booking for a holiday in Egypt and Jordan. From the moment I contacted Amoun Travel I felt I was in good hands. The staff were very helpful, and really know their product. Every little detail was taken care of, and clearly a lot of thought went into arrangement. HIGHLY RECOMMENDED!
Amoun Travel and Tours organised our family holiday to Egypt for us and it was wonderful. The service from their tailor-made department was outstanding. We visited Cairo and then went to Luxor where we embarked on a Nile cruise then we went to Sharm El Sheikh on the Red Sea. We could not have arranged this holiday without the help of a reliable and professional agency as we did not want to make reservations over the internet and not have the protection of ABTA in the event that our airline called a strike or due to volcanic ash etc. Amoun provided the expertise that I was looking for and also provided the guarantee that our holiday was protected. The hotels and Nile cruise that they recommended were perfect for us and it was not an expensive holiday. Visiting Egypt was a dream come true and we intend to return to explore other areas. Thank you Amoun for such a wonderful trip to Egypt!
I had a wonderful experience. I am a lone traveller and I hadn't been outside Europe in my entire life and I really wanted to visit Egypt. Amoun Travel took into consideration my anxieties about travelling further afield and created a fabulous itinerary to suit my needs. I was happy with the flight arrangements and the accommodation was most agreeable. The tours arranged were magnificent thanks to the personal service supplied by Amoun Travel.
They service is horrible!!!! I called them 5 times to check on Eurostar tickets to Disney but still got no answer.
1st time I called and asked if they offer Eurostar tickets to Disney. They said yes and so I asked could they give me a price. Before I even stared giving the details (dates, dest and etc) the guy start shouting (yes SHOUTING) at me!!! Saying: I need dates destination and times when and where would you like to go!!! Itís not like we sell travel card for bus service in London. I asked him to calm down and advised him that if he had waited till I finished my sentence he would have had full information and the details. So he put me on hold for 12 minutes till I put the phone down.
2nd call the girl answered and I gave her the details of the trip and she asked me to hold. After 5 minutes she informed me that the system is slow and I should call back.
3rd call was a similar story. Asked me to hold and never took the call back.
4th call said that advisor Sophie is busy and I should call back after 10 min.
5th call said Sophie is busy please call back.
Not once did they asked for my telephone number or email address that they could inform me when Sophie or whatever is free or when they systems is up and running.
Please avoid this company.
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