They service is horrible!!!! I called them 5 times to check on Eurostar tickets to Disney but still got no answer.
1st time I called and asked if they offer Eurostar tickets to Disney. They said yes and so I asked could they give me a price. Before I even stared giving the details (dates, dest and etc) the guy start shouting (yes SHOUTING) at me!!! Saying: I need dates destination and times when and where would you like to go!!! It’s not like we sell travel card for bus service in London. I asked him to calm down and advised him that if he had waited till I finished my sentence he would have had full information and the details. So he put me on hold for 12 minutes till I put the phone down.
2nd call the girl answered and I gave her the details of the trip and she asked me to hold. After 5 minutes she informed me that the system is slow and I should call back.
3rd call was a similar story. Asked me to hold and never took the call back.
4th call said that advisor Sophie is busy and I should call back after 10 min.
5th call said Sophie is busy please call back.
Not once did they asked for my telephone number or email address that they could inform me when Sophie or whatever is free or when they systems is up and running.
Please avoid this company.