I am writing this review to express my deep disappointment and frustration with the level of service I received from their travel agency. As a customer who had high expectations and relied on their expertise, I am extremely dissatisfied with the overall experience, and I feel compelled to bring these issues to their attention.
To begin with, the communication from their agency was subpar. I found it incredibly challenging to reach their representatives and obtain the necessary information about my travel arrangements. The response time to my inquiries was excessively long, and on several occasions, I was left waiting for days without any resolution or proper guidance. This lack of prompt and effective communication resulted in confusion and added stress during the planning process.
I hope my complaints seriously. As a customer, I have the right to expect a certain level of professionalism and competence. A thorough review of their communication processes is required urgently.
German Travel Centre
Travel Agent at 85 Bridge Street
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1 / 10 from 1 review
Address
85 Bridge Street
Pinner
Pinner
HA5 3HZ
85 Bridge Street
Pinner
Pinner
HA5 3HZ
Telephone
020 8429 2900
020 8429 2900
Category
Travel Agents
Travel Agents
Opening Times
Monday |
Open 09:00 - Closes 17:30 |
Tuesday |
Open 09:00 - Closes 17:30 |
Wednesday |
Open 09:00 - Closes 17:30 |
Thursday |
Open 09:00 - Closes 17:30 |
Friday |
Open 09:00 - Closes 17:30 |
Saturday |
Open 10:00 - Closes 13:00 |
Sunday | Closed |
User Reviews
Steven Beckingham
from Harrow
from Harrow
Jun 20, 2023
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