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Headlites Hair & Beauty Salon

Holloway Road, London


Headlites Hair & Beauty Salon picture


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Headlites Hair & Beauty Salon
10/10 from 11 user reviews
We are an All In London Recommended Business
User Recommendations
9 users have recommended this business
ADDRESS:353 Holloway Road, Holloway
London, N7 0RN

MAP:See Headlites Hair & Beauty Salon on a map

REGION:Holloway

NEAREST STATION:N/A

TELEPHONE: 020 7607 2049

BUSINESS TYPE:Hair & Beauty Salons

OPENING HOURS:Mon - Sat: 9am - 7pm
(nails, tattoos and beauty treatments) Hairdressing salon closes at 6pm every evening except Fridays when open until 7pm.

EMAIL:Send an email



ABOUT: The Napolitano family hairdressing business was set up in 1927 in clerkenwell. This was owned by Nicola Napolitano. Nicola had eight children. Seven of whom went into the hairdressing profession. Tony Napolitano is the grandson of Nicola and opened Headlites in1979. The salon now provides services including a tattoo studio, a beauty studio, Afro Caribbean studio, and a gel and acrylic nail service, apart from the thriving hairdressing department. The salon caters to all ages but unlike some newer salons, Headlites caters for all age groups, from toddlers getting their first snip to pensioners who are offered special rates all week. All the stylist specialise in colour correction and highlighting techniques. The salon has received an award from the Wella colouring company which states its stylists are able to offer quality colouring and a professional customer consultation service. Headlites is a member of Islington Councils fair trader scheme.

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The Latest User Reviews of Headlites Hair & Beauty Salon

User Rating: 10 / 10
Deirdre roberts
Islington
Added: Feb 2014
All In London User Recommended Business

A great salon with the best working atmosphere i have encountered, all sorts of treatments available under one roof and all carried out in a professional friendly manner. I am middle ages and find most salons rather intimidating, not so this salon, they really do cater for everyone, what a refreshing difference, thanks you.


Added on Fri 28 Feb 2014 at 08:41:55
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User Rating: 10 / 10
pamela
rm12
Added: Nov 2013
All In London User Recommended Business

I went to this salon as i was in Holloway and could not get an appointment with my usual salon. After reading the reviews on this site i decided to give this salon a try. Marvelous, how refreshing to have someone cutting your hair and not trying to sell you products at every opportunity. A real professional family salon that is not part of a big chain, a real piece of personal service in a comfortable very interesing salon. The main point, my hair was the best ever, i will be returning and i suggest others to give them a visit. Extremely skillfull hairdressers with years of experience, perfect


Added on Thu 07 Nov 2013 at 16:25:23
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User Rating: 10 / 10
liane cullen
islington
Added: Jul 2013
All In London User Recommended Business

I have been going there for years. I have always had a great cut and highlights
I love the shop banter between tony and maria. I also love seeing Tony's new paintings.


Added on Tue 16 Jul 2013 at 23:51:08
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The star rating for the review has been removed and discounted due to an official response being added.


sarah
buckinghamshire
Added: Jan 2013
All In London User Recommended Business

Went to this saslon after reading reviews on this site. Thaks to all who left reviews, they were very accurate about this salon. had colour correction, colour stripper from black to strawberry blonde with highlights. Do not think any salon i have visited in the city could ever have performed this task with more skill and care than the members of this salon, they worked so hard and really did care about the end result, they know their stuff and very reasonably priced, but most of all they care, they care very much, thank you very much you guys, super and refreshing stuff I,ll be back

Name: sarah
Location: buckinghamshire


This comment has an official response:

Thanks Sarah and the people who have left reviews. they are a great guide for clients, especially people who are new to the area who find new services rather stressful.

I would like to ask any future clients who use this site to by all means leave feedback and reviews. However, please, if you feel in any way that your needs have not been met by my salon please come back and we will do all in our power to cater for your needs.

We work hard on the skills we provide and I have strived to employ people who are caring and conscientious about the service they supply. Our Tattooist, Beauty Therapist, Nail Technician and Caribbean Hair Stylist in addition to my own Stylist are among the best I have worked with in their individual trades, I would recommend them to anyone.

Once again thanks to the people who read all in london for taking the time to write reviews. Thanks to all in london.co.uk for providing an excellent service. I read their reviews regularly. Their restaurant reviews are particularly good and extremely helpful



From: tony napolitano
Position: salon owner



Added on Sat 26 Jan 2013 at 09:28:57
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User Rating: 10 / 10
Tanya Russell
Islington
Added: Dec 2012
All In London User Recommended Business

I have been going to Headlights since I was 16 I am 30 now , brilliant hair dressers Sue and Tony do my hair and they always do a great job especially as I have experimented over the years. I would recommend this hair dressers to all my friends , great atmosphere in there also!!! Great asset to Islington !!!!

Name: Tanya Russell
Location: Islington


Added on Mon 24 Dec 2012 at 10:59:00
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User Rating: 10 / 10
GrainneK
Newbie
Member since: Jun 2012
Posts: 1
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All In London User Recommended Business

I went to Tony and he did the most fantastic job on my previously horrible dark grey rooted hairI am now a golden red/fair head. An ex even asked me back out and kept saying how amazing I looked. All my friends said my hair was amazing.Tony always does an amazing job on my 3 daughters hair Thanks T


Added on Sun 03 Jun 2012 at 11:59:31
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User Rating: 10 / 10
Saramarie88
Newbie
Member since: May 2012
Posts: 1
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All In London User Recommended Business

What a fantastic find Headlites was! As soon as i walked in i was made to feel welcome and at home. Tony the manager listen to exactly what i wanted and advised me on what he thought would look good on me, but may i add wasn't pushy at all.
I had a good chat, and laugh. Will be coming back.


Added on Wed 23 May 2012 at 23:54:52
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User Rating: 10 / 10
shirlseyy
Newbie
Member since: Feb 2012
Posts: 1
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All In London User Recommended Business

I,m afraid i cannot get away from this salon. Having grown up inn islington i have been visiting this salon to have my haircut for over twenty years. I now live at Hornchurch but still find myself travelling back to this salon to have my cut and colour. Nearly a fifty mile Iound trip.i have tried many many new hairdressers to cut down my travelling time but, no one, and i mean no one cuts and colours my hair with the same care and thought which this independant salon puts into its work. It is always fun in there too. I enjoy my visits. I have sent them many clients who are my friends over the years after they have commented on my own hair and asked where i had it done. A dangerous business recommending a hairdresser, every person i have sent there have come away with the same point of view as myself. Great service at a very reasonable price. The staff are so friendly and approachable. If all businesses were to give you the same sort of treatment as this one then the high street would be a better place. Cant wait to go back. I do not even choose my own colour, i leave that to them, their knowledge of their trade is admirable


Added on Sun 05 Feb 2012 at 21:20:21
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User Rating: 10 / 10
YiotaBagalexis
Newbie
Member since: Feb 2012
Posts: 1
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All In London User Recommended Business

Headlites Hair And Beauty Is an amazing salon. Every employee within the sakon has their own personality which is what makes it such a great place to visit as a client, every single person there from the juniors to the hair dressers, the tattooist to the nail technician ia brilliant at what they do and after working there i could not of asked for a better environment on a proffessional level and a personal one, having had my hair cut coloured and style many times there has never been a time when i am unhappy and i have recommended everyone i no to visit the salon!


Added on Sun 05 Feb 2012 at 18:28:30
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The star rating for the review has been removed and discounted due to an official response being added.


Memememe
Newbie
Member since: Jan 2012
Posts: 1
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After my adding my previous review I phoned the salon and spoke to the owner Tony. He suggested that I go back to the shop and he would do what he could to improve the cut. I did as suggested but despite his efforts the difference was negligible. At no point did he offer to reimburse me.
I simply don't understand how anyone could consider it acceptable for a customer to have her fringe cut off when she had not specifically requested it. Surely the least he could have done would have been to reimburse me. Instead he offered me a free haircut should I go there again. He knows perfectly well that I the only reason I would ever go there again would be to get my money back. Of course reimbursement will not give give my fringe back to me but it would offer some form of redress.
I will be contacting Islington trading standards on Monday.


This comment has an official response:

It was with much sadness i read the last two reviews from the same client. It is true that this client was not happy with the service she received. However I do feel that i did everything reasonable in the circumstances.


Client had her hair cut in my salon on friday evening. She called me the next day at 12 noon to say she was not happy, she said "the fringe was horrible, one side was longer than the other and the entire haircut was bad". I was shocked, i asked the client to return and said i would do whatever she wanted free of charge and that i would also do her next haircut free of charge to compensate her time. I told her i would personally tend to her needs. Client said she did not want to return today as Sue the stylist who did her hair was in the salon and she would be embarrassed. I said ok come in monday at any time. She agreed and we ended the telephone call. I immediately consulted with Sue my stylist. She has been with me 20 years and is an accomplished skillful hairdresser with a big client following. She told me that she had done everything the client asked for and that if client was not happy then it was as a result of her not liking the style she had asked for. The client had not complained to her after the haircut at all, and as far as Sue was concerned she had left the salon pleased with her hair. She was a little mystified.


One hour later Lindsey (client) called back and said she could not wait and she wanted me to recut her hair today, she made an appointment for 3.p.m. Lindsey entered the salon in a hat. I left my client who was having colour to consult with lindsey. She still had her hat on because she said her hair was so bad. I asked her to remove her hat expecting to see a disaster. When she removed her hat is when i had my biggest surprise of that afternoon. Her hair even after wearing a hat, actually looked very good. I checked the sides of her hair and the cut was even and a good cut. Now I did not know what to do, not only had she complained about a terrible fringe but there was not even one there, it was a side fringe, much longer than i was expecting. I very quietly said to lindsey that i really did not know what more to do to her hair because it actually looked very good. . her exact reply was "yes that is what my friends said" Now i was a bit nervous of this client so i said ok, you are not happy, i will have your hair shampooed and conditioned and you can give me exact instruction of what you want, Lindsay only asked me for the sides more choppy. I will point out at this stage that the clients hair was quite short when she entered the salon the first time and Sue had not actually cut a lot off.


I carried out Lindsey,s instructions, when I finished doing very little and blow dried the hair Lindsey looked in the mirror and once again said she did not like it. I once again said please tell me what you want me to do and i will do it. I told her i really did not want to cut lots of hair because then


From: tony napolitano
Position: salon owner



Added on Sat 28 Jan 2012 at 19:19:50
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User Rating: 10 / 10
Sasha Brown
Newbie
Member since: Oct 2011
Posts: 1
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All In London User Recommended Business

Hi my name is Sasha Brown and I have been attending Headlites Hair and Beauty salon for over 3 years and have been having my hair done by the owner Tony. When I first came to this salon I was recommended to come here by an old friend who had been coming here for over 10 years but has recently passed away. When I walked through the door all the staff were very welcoming and made me feel comfortable. In particular the owner Tony stood out to me as he took me through my consultation he spoke to me about various different colours to choose for my hair and designs. He has always left me with the open option to choose what I want and then he advises. He has been very helpful and he has kept my hair in very good condition. I love the way he cuts my hair as he always cuts the right amount off and never cuts off too much as other salons have in the past. I have a lot of trust and confidence in this salon and have always been happy when I have left, having my treatments here have always boosted my confidence. It also came to my attention that the salon offers several other services such as, waxing, keratin treatment, pedicures and even Tattoos. All this under one roof. It is very convenient as I can have my beauty treatments here whilst having my hair and nails done. The prices are great and affordable. I have also noticed that the salon is very clean and hygienic. I would also like to mention that the salons juniors have been very polite and courteous especially Roxie. I would highly recommend this salon to you all.



Added on Wed 19 Oct 2011 at 13:27:23
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User Rating: 10 / 10
purry
Newbie
Member since: Dec 2010
Posts: 1
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Was in a bit of a fix, pressed for time and was in desperate need of a hair colour and cut. Could not make it to my usual west end salon and so with some trepidation I called into this local salon in Holloway road. Do not know really where to start with this review about this wonderful local salon. While working on my colour the owner (Tony) explained to me that hairdressing runs in his family, he has two fantastic cabinets filled with all kinds of hairdressing antiquities. What struck me most about this salon is how incredibly interesting the interior is. There are strange exotic things wherever you look, from the art work on the ceiling where you have your hair washed to other strange pieces dotted around the salon. It is more like a curiosity shop and feels very very comfortable. I began to feel at home in this salon. I could tell immediately that they know their stuff when it comes to hairdressing. I,ve been to the most exopensive salons and the treatment in this salon is as good as it gets. After my colour was completed I had my hair trimmed and was extremely happy with the results. I decided to learn more about this place. they have on the premises all kinds of beauty treatments, thai massage and nail technicians. What a little treasure of a place but the best was yet to come. Collected my coat and made my way to reception to pay. I have long hair and had full head of highlights and a cut and blowdry of the highest standard. The total cost was ninety eight pounds. NINETY EIGHT POUNDS. I regularly pay more than twice that amount in other salons. I have found a new salon and will be a regular here as from now. There were no airs or graces, staff were down to earth and friendly and the whole atmosphere of the salon was one of merriment and fun. Might just go there even if I do not need my hair done, better than a night out!!


Added on Sun 12 Dec 2010 at 20:14:31
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User Rating: 8 / 10
StellaLondon
Newbie
Member since: Oct 2010
Posts: 1
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Went there today, was greeted by very friendly people and was immediately lead to a chair since I had an appoinment. It was my first visit and they were absolutely professional, asking me what I wanted, advised me what colour I should go for (high lights).
The atmosphere was relaxed, warm and welcoming and they treated all customers who came in with the same professionalism. I left as a happy customer and will certainly go back.

Highly recommended.


Added on Wed 20 Oct 2010 at 23:08:20
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The star rating for the review has been removed and discounted due to an official response being added.


A Customer
Newbie
Member since: Sep 2006
Posts: 35,759
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The Hairdressers here is fine.

However I had the most appalling experience with the new beauty therapist this week (w/e 3/01/10) They have a new beauty therapist who apparently knows how to use hot wax. I went in to get a brazilian and the women did not have a clue what she was doing, the wax was breaking, she did not know how to pull it off properly, it was so painful that i actually started crying during the session (first time in 6 years of getting a brazilian) I left half way through the session with wax still attached to me and went somewhere else to get it sorted, but get this - they STILL CHARGED ME. Whatever you do, do not go there!


This comment has an official response:

I am very sorry to hear this from a valued client to my premises. To any prospective client who is about to use one of the many treatments on offer in my salon please speak to either myself (Tony) or my Manageress Maria if they feel in any way that the service they have received has been below standard. We will then endeavour to correct any contentious issues. The Beauty studio on the premises is indeed separate to the hairdressing business as is the Pedicure, Tattoo and Thai massage studios. However, the people who carry out these treatments are very carefully selected and are only engaged if they are very good at their own particular profession. I stipulate this point above all others before any person is allowed to practice any treatments on these premises as we all represent each other. All staff are fully qualified and registered with Islington council to qualify for the Special treatments Licence needed to carry out these treatments. I have applied for and received this Licence for nearly twenty years. The council carry out checks before the Licence is issued; their visits are regular and thorough for the premises and the staff. The salon is also registered with the Islington Council fair trade scheme. If any person feels they have had poor treatment on these premises I implore them to register the complaint with me before leaving. I will see that their views are taken into very careful consideration and if I feel that they have received below standard treatment I will endeavour to rectify the problem as fairly as possible.

From: Tony Napolitano
Position: Owner



Added on Sun 03 Jan 2010 at 17:55:26
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