The Hospital Group
from 5 user reviews
|Address:||31 Weymouth Street, Marylebone|
London, W1G 7BT
|Map:||See The Hospital Group on a map|
|Nearest Station:||Regent's Park|
|Telephone:|| 020 7580 2023|
|Business Type:||Cosmetic Surgery|
the service was terrible from start to finish. i was left waiting for over an over just for an initial consultation, when i did meet the surgeon he seemed to have a poor understanding of what i was asking and had to call someone to translate for us. never even got a chance to discuss prices didn't feel confident proceeding with theses jokers.
I had a procedure done through the London Clinic on Weymouth Street and all I can say is that everyone there is your best friend .....until something goes wrong.
The Patient Co-ordinator refused to take my calls or return my messages. I finally had to call a colleague of hers who went and found her and forced her to speak to me. When I went to a follow-up appointment with complications I was told I had to pay more money. even though aftercare was meant to be included.
Their Patient Co-ordinator needs a serious attitude adjustment and some basic customer service training.
I had the gastric band with The Hospital group,I had been panicking about the procedure but the staff are absolutely amazing, they made me feel at ease and I felt much better. They're always there for help and got me through the procedure and the after-care perfectly, absolutely love every visit to the clinic
I had a tummy tuck and lipo to the abdominal area at Bromsgrove on July 27th 2009 and i am a diabetic. Prior to surgery i had to go to london for consultations and post op i came back to this office, staff are stunning, freindly and still polite even if you are rude becasue your hours later due to a major incidence beyond your control!!!!!! I was seen straight away and soon made to feel at ease despite my pain....
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