Abbey Dental Practice

Dentist at 224 Whitechapel Road
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6 / 10 from 5 reviews
Address
224 Whitechapel Road
Shadwell
London
E1 1BJ
Map
Telephone
020 7247 0964
Region
Shadwell
Nearest Station
Whitechapel
0.09 miles
Category
Dentists
Opening Times
Monday Open 09:00 - Closes 20:00
Tuesday Open 09:00 - Closes 18:00
Wednesday Open 09:00 - Closes 18:00
Thursday Open 09:00 - Closes 18:00
Friday Open 09:00 - Closes 18:00
Saturday Open 09:00 - Closes 13:00
Sunday Closed

User Reviews

Begum
from London

Apr 27, 2022

I was very disappointed with there services, I was passed on to Abby dentist after a call to 111. My son was in alot of pain, he had a extra piece of wire digging into his gum from his braces, and all the dentist needed to do was snip that extra bit of wire off to reduce the pain but unfortunately the practice did not have the right tools to do somthing so simple and we was sent home saying they cannot help us, I then had to buy a wire cutter and do it myself, It was ridiculous!!!.
As
from London

Dec 28, 2020

The dentist was so nice and he did a good job. The treatment was not painful at all. The only thing that disturbs me is the poor equipment especially for the X-ray. Other than that everything works fine for me. Thanks Dr K. For saving my tooth ?
b
from north london

Mar 4, 2013

i have been going to this dental practice for 12 years and never had a problem the dentists are nice and clear speaking i did have a bit of doubt about one of the receptionists he was a bit rude but when i spoke to another receptionist who has been there 10 years i got seen. the surgery is clean and i have never had a problem there to date.
mijan
from local

Jan 15, 2013

I am absolutely shocked how they get away with the service they provide. The Dr I saw had no people skills, came across like she had to rush me and she actually did rush my check up and wouldn't clean my teath even though it included it with the price I paid. She told me I needed root canal but had to make a decision on the spot and she did not allow me to ask any question just wanted me out! Like a another person said they are only surviving because of the people on benefit go there and can't speak good English and neither can the doctors.

Name: mijan
Location: local
ali
from whitechapel, east london

May 9, 2012

I called around 5.53pm to try to book an appointnment but was told to call back the next day as they had switched off the system. if the closing time is 6pm would it hurt to process a call which wouldnt have taken them past 6pm? ridiculous.

Name: ali
Location: whitechapel, east london
rockey1234

Sep 8, 2011

Its impossible to get an appointment! The last time I managed to get one and I turned up I was told that "my" dentist was not there that day so I was told that that I have to go home and make another appointment, but the others were so I don't get it????!!!!
Response from ABBEY DENTAL
Dear Reviewer
We are very disappointed to receive your anonymous review about our service and would have liked the opportunity to have directly dealt with your complaints. We very much welcome patient feedback on the services we provide and encourage our patients to use our suggestions box located in our patient waiting room, discuss any problems with their dentist, discuss their complaint or write to our complaints manager which would be the usual avenue to follow for local complaints resolution. We do not actively check review sites.
We endeavour to provide the highest standards of dentistry and patient care and we believe that through patient feedback we are able to positively improve our service.
We would be happy to invite you to discuss the matters you have raised in your review directly.Should you choose to do this please write to the complaint manager giving details of your name and address so that we can ensure you are dealt with effectively.

Mar 13, 2012

towerhamlets

Jun 22, 2011

They will damage your teeth, AVOID

This practice has really bad dentists, they only survive because of the people on benefits who use them for free and they get to claim hundreds from the NHS, I went there, they damages two of my teeth, i have since found out other people have had the same experience from all of the dentists at this practice. AVOID.
Response from ABBEY DENTAL
Dear Reviewer
We are very disappointed to receive your anonymous review about our service and would have liked the opportunity to have directly dealt with your complaints. We very much welcome patient feedback on the services we provide and encourage our patients to use our suggestions box located in our patient waiting room, discuss any problems with their dentist, discuss their complaint or write to our complaints manager which would be the usual avenue to follow for local complaints resolution. We do not actively check review sites.
We endeavour to provide the highest standards of dentistry and patient care and we believe that through patient feedback we are able to positively improve our service.
We would be happy to invite you to discuss the matters you have raised in your review directly.Should you choose to do this please write to the complaint manager giving details of your name and address so that we can ensure you are dealt with effectively.

Mar 13, 2012

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