pros-- friendly drs--clean building --free parking--minor surgery unit--physio on site.this surgery has all the makings of a very good practice but it is being let down majorly by the staff employed and the appointment scheme.
cons-- rude reception staff who think they know more than the drs, if you try to make an appointment in the morning the phone will just ring continually for the first half an hour(no engaged tone),once finally answered all the available slots for the day are gone even though its a phone on the day and turn up system in place.
There is only 3nr pre booked appointments available per day and these are always booked up 3 weeks in advance.
So if your ill chances are you will be better before you get to see the GP.
However if your unfortunate like i am and have an on going medical condition and you need to see your Dr on a regular basis you have no chance.
I have just spent the last 4 days trying to get an appointment only to be told by the worlds ruddiest receptionist computer says no.
my advice don't get ill or even better go to a different drs surgery if possible.
Name: very ill and needing help