Lidl

I use Lidl (Southall) several times a week as I consult at a local hospital nearby to the store. I often buy eight to ten items of the same product and the staff are usually always very helpful and once I’ve scanned the first item rather than scanning every individual item they enter the quality to save time. Upon using your store today Wednesday 22nd February 2020. I was greeted by an extremely dishevelled and unhelpful employee who proceeded to give me a barrage of abuse and approached with a menacing demeanour when I asked him to bulk process the multiple items I had purchased. The store was not busy at the time and there was one other customer behind me (for an action that takes less than two seconds). I have never been dealt with so unprofessionally in all my life. This employee is a disgrace and should not, in my opinion, be customer-facing.