Heritage Funeral Directors

Funeral Directors and Memorial Stonemason at 363 High Road
We offer faith-led funeral services with a focus on religious customs and beliefs
Heritage Funeral Directors
Heritage Funeral Directors image
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10 / 10 from 7 reviews
Address
363 High Road
South Woodford
Ilford
IG1 1TF
Map
Telephone
020 8514 8861
Nearest Station
Ilford
0.57 miles
Delivery
We are available and on call 24 hours a day 7 days a week for funeral services.
Opening Times
Monday Open 00:00 - Closes 00:00
Tuesday Open 00:00 - Closes 00:00
Wednesday Open 00:00 - Closes 00:00
Thursday Open 00:00 - Closes 00:00
Friday Open 00:00 - Closes 00:00
Saturday Open 00:00 - Closes 00:00
Sunday Open 00:00 - Closes 00:00
Opening Summary
Our shop is open every day except for Wednesday. The shop hours are 10 am to 5:30 pm Monday, Tuesday, Thursday, Friday and Saturday. Sunday is 11 am to 3 pm.
We are also available and on call 24 hours a day 7 days a week for funeral services.

Heritage Funeral Directors is an independent, family run business specialising in funeral services for those of Sikh, Hindu, Sri Lankan and Christian faiths. We provide personalised services according to our clients’ traditional religious customs.

Heritage funeral directors strive on caring and looking after the deceased in the most dignified way, and we are always on hand to provide support to grieving families, 24hrs a day.

In line with individual religious customs, we provide religious washrooms so that families are able to care for their loved ones if they so wish. We work with each family to fulfil their wishes in giving their loved one the most memorable and respectful service.

Useful Tips from AIL Users

Listen to Raj he knows what's he's doing.

paul, Newbury Park

User Reviews

Mindy
from Singh

Sep 26, 2022

Absolutely horrified by the lack of professionalism, dignity and basic respect shown by this organisation observed at a close family funeral this week. Please be warned that Heritage are not part of any regulating body. The family was rushed at all moments with no consideration for their emotional state. The funeral director, made this whole event about himself, how he lost his dad 23 years ago, and focusing the attention on his own personal experience. At some point they didn’t allow the family to be at the crematorium allegedly because the “law” didn’t allow it (quite sceptic about this, as amongst ourselves there was one solicitor and one barrister, none of which confirmed this fact) At that point the director proceeded to push the grieving children away from the crematorium room, using foul and threatening language. Heritage seem to create their own rules and use it to separate grieving families, nothing to do with Sikhism or any basic form of humanity.
Please, if you are considering using these company, please please go elsewhere, not only because they will make this process as uncomfortable as they can, in these moments where nobody needs the extra stress, also because this company needs to stop operating if they are going to continue with this kind of behaviour. They misspelled the deceased name, and after the error being highlighted by a family member, they made an argument out of it claiming that the paperwork stated the same name, sure all the family members with the same surname on their documents will agree to disagree on this, after informing them of the error, not only did they not rectify, but they allowed the religious speaker continue to refer to the deceased by the incorrect name.
Do not be fooled by the long beards and the traditional appearances, these people lack any form of empathy, basic humanity and ways to conduct themselves or their business appropriately and seem to enjoy seeing bullying and seeing people suffer. It was heart-breaking to see an already grieving family having to endure this treatment on the hardest days of their lives.
Response from Amrit - Heritage Funeral Directors Director
I am very sorry to hear that your experience with us was an unhappy one. We take these matters very seriously and will be conducting a full review of what has happened in this instance. We are a family run business and we do our best to always treat our clients and their families with the utmost dignity and respect that they deserve. I am sorry that you feel that this was not achieved on this occasion, but we are taking steps to ensure this situation does not happen again.

Nov 7, 2022

Mandy
from South Ruislip

Apr 19, 2022

To those of you considering using Sikh Heritage Funeral Directors, please choose another organisation. This company is not part of any association or governing body which means they make their 'own rules' for the cost of a funeral right down to the funeral service. My mother's funeral was carried out on 13 April 22 the team, and the whole funeral service was ill-managed. First if all, [they were] unable to produce a copy of the agreement that I signed on his first visit, and were also unable to provide me with receipts of any kind for when they asked for the remainder of the money on the day of my mum's funeral, that's right, they demanded I pay the remainder of the outstanding money on the day of my mum's funeral. They also completely missed a component of the funeral where by the hurse (containing my mum's coffin) was meant to have passed the Sikh Gurudwara on the way from my mum's residence to the Crematorium. All good reasons, (as I am sure you would agree) for my rating of 0/5. Please choose a funeral director that belongs to an association.
Response from Amrit - Heritage Funeral Directors Director
I am very sorry to hear that your experience with us was an unhappy one. We take these matters very seriously and will be conducting a full review of what has happened in this instance. We are a family run business and we do our very best to always treat our clients and their families with the utmost dignity and respect that they deserve. I am sorry that you feel that this was not achieved on this occasion, but we are taking steps to ensure this situation does not happen again.

Nov 7, 2022

Mr kalsi
from East london

Mar 24, 2019

A great thank you to Sikh Heritage and team.
I was totally lost when my Dear Grandpa passed. Sikh Heritage was there every step of the way before and after the funeral. They have supported myself and family throughout the whole process and allowed us to come to terms with a huge loss.
Thank you for teaching us grandchildren what life is truly about.
The process leading up to the funeral and the conducting was tremendous and done in a respectful religious manner.
Thank you once again for sending our grandpa off in a beautiful way.

Kalsi Family
Response from Amrit - Heritage Funeral Directors Director
Thank you so much for your kind feedback on the service we provided for you. We are very happy to hear that the experience was a positive one and we are grateful that you put your confidence in us to guide you through this difficult time.

Nov 7, 2022

mr kumar
from ilford

Jan 14, 2019

Heritage Funeral Directors had done my Father's funeral. The service was absolutely incredible and very warming. From start to finish Raj and his team were there every step of the way. He is very knowledgeable about Sikhism. My children have learnt alot. I would definitely recommed Heritage Funeral Directors. Thank you for everything you have done for myself and family.

Mr Kumar.
Response from Amrit - Heritage Funeral Directors Director
Thank you so much for your kind feedback on the service we provided for you. We are very happy to hear that you would recommend us and that the experience you had with us was a positive one. We are grateful that you put your confidence in us to guide you through this difficult time. Thank you.

Nov 7, 2022

Mrs Kaur
from Kent

Oct 29, 2018

At the start, everything seemed ok and under control. However, after a few months, new terms amd conditions not even mentioned were implemented. Certainly made a loss and was given the run around. No organisation here and certainly no care element.
Response from Amrit - Heritage Funeral Directors Director
Thank you for your review and your feedback. I am very sorry to hear that your experience with us was an unhappy one. We take these matters very seriously and will be conducting a full review of what has happened in this instance. We are a family run business and we do our very best to always treat our clients and their families with the utmost dignity and respect that they deserve. Should you wish to discuss this further with us, please do get in touch and we will be happy to help.

Nov 7, 2022

Baljit Singh
from East Ham

Oct 5, 2017

Raj did an excellent funeral for our mother. He is so prompt and knowledgeable. We have no doubts in recommending him because he knew all of the customs and traditions that our mother had asked for in her final send off. Sikh Heritage Funerals is the only choice if you want a traditional well organised ceremony. Thank you so much Raj from Baljit and family, Our mother was in safe hands.
Response from Amrit - Heritage Funeral Directors Director
Thank you so much for your kind feedback on the service we provided for you. We are very happy to hear that you felt in safe hands with us and that the experience was a positive one. We are grateful that you put your confidence in us to guide you through this difficult time.

Nov 7, 2022

KIRN
from WOOLWICH

Apr 28, 2017

Raj arranged my fathers funeral. He took care of every detail, an absolutley fantastic service from start to finish. No request is too big or small frequesta great guy .
Response from Amrit - Heritage Funeral Directors Director
Thank you so much for your kind feedback on the service we provided for you. We are very happy to hear that the experience was a positive one and we are grateful that you put your confidence in us to guide you through this difficult time.

Nov 7, 2022

paul
from Newbury Park

Jan 16, 2017

Raj Singh undertook my Grandmothers funeral in august 2016. Raj came to the house to take all the information and communication was very good. We wanted white horses and hearse, done. My grandfather said that we sent my grandmother away like a queen. Thanks Raj.
Response from Amrit - Heritage Funeral Directors Director
Thank you so much for your kind feedback on the service we provided for you. We are very happy to hear that the experience was a positive one, especially for your grandfather, and we are grateful that you put your confidence in us to guide you through this difficult time.

Nov 7, 2022

Neelu Chaudhari
from Ilford

Apr 8, 2013

Everything went smoothly...the funeral director was very understanding and accommodating to our wishes. It was well managed by the Sikh Heritage Funeral Directors from start to finish. The collection from Coroners, wash and dress, padh and hawan at home and Hindu cremation ceremony went smoothly, on time and in a most elegant way. The hearse and limo cars were immaculate, slow procession all the way, and a foot march with the Sikh sword was a bonus. I would recommend Sikh Heritage for Sikh, Hindu and Muslim funerals - they do Christian funerals too.
Response from Amrit - Heritage Funeral Directors Director
Thank you so much for your kind feedback on the service we provided for you. We are very happy to hear that the experience was a positive one and that you appreciate the special details on the day. We are grateful that you put your confidence in us to guide you through this difficult time and thank you for your recommendation.

Nov 7, 2022

Anonymous

Apr 6, 2010

my experiance with sikh heritage funerals:

early part of this year my grandfather pastway and sikh heritage covered the whole of the funeral service my family and i had no worrys whatsoever as Raj Singh helped us through our worst time of our lives and i would like to say thankyou to Raj and his team as they helped us from start to finish

from

Amrit Kaur and Family :)
Response from Amrit - Heritage Funeral Directors Director
Thank you so much for your kind feedback on the service we provided for you. We are very happy to hear that the experience was a positive one and we are grateful that you put your confidence in us to guide you through this difficult time.

Nov 7, 2022

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