KwikFit West Norwood should be 0 stars for an awful garage with awful staff.
Booked and paid for an MOT a month in advance for 8.30am and they cancelled on the day because there had been an accident and the garage was apparently closed. Drove past at 12.00pm and they were open. Dropped the car off and they said you've missed the appointment. Err no, you cancelled the appointment and was too empty-headed to call me back and tell me the garage had reopened.
They made no attempt to remedy the problem, just behaved like Neanderthals with zero customer service. I immediately called customer complaints and their attitude was, there is nothing we can do. They then lied and said the Operations Manager will call you back, didn't happen. This kind of service means I will NEVER use Kwik Fit again or recommend them as I have previously done.
Kwik Fit West Norwood, AVOID LIKE THE PLAGUE.
Kwik Fit is one of the largest automotive repair and replacement specialists in Britain. They specialise in the repair and replacement of tyres, batteries, exhausts, shock absorbers, brakes and oil filters.