My Review

1 out of 10 stars
We visited the branch off Oxford Street, on Boxing Day, and were shocked at the rudeness we witnessed. The manager (concierge??) was arguing with a customer. The customer stated that he didn't want to raise his voice but that he'd been mistreated. The manager/concierge turned his back on this customer and refused to speak to him. A waitress approached two customers and asked them where they would like to be seated. Understandably they were confused - what does this mean now that there is no smoking allowed anywhere in restaurants?? She met their confusion by sarcastically pointing at random tables and asking "there, there or there?". If customers can sit where they please why are we asked upon entering the restaurant to wait to be seated?? This restaurant is staffed by the rudest people I have ever witnessed.