La Porchetta

Disaster of an evening. Booked a table beforehand only to be told I had booked it for another restaurant. But have record of call which I showed still had to wait 20mins for a table. Food came and as had to go to theatre ate it quickly only to have to ask for the bill then waited15 mins and then only came when we got up to go. Dad who's celebratory Meal it was. Only managed to eat half. Food mediocre

I went to La Porchetta with a friend on Friday evening and I had one of the worst experiences of my life, restaurants wise! The very rude, incompetent manager (who did not even know, when asked, whether they served gluten free pasta in his own restaurant!) of the restaurant accidently dropped the POS machine on our table, which after breaking my wine glass, bounced onto my main course plate splashing tomato sauce all over the place, including my clothes. He apologised to us and we accepted his apologies, however, when we asked for the bill, he had the cheek to charge us for the wine that had never been replaced and even included the service charge!!! Can you believe he only offered to take two coffees off the bill as a sign of politeness? As a consequence we complained and he started being rude and emphasised that the two coffees that he had offered to us were enough to make it up for what happened!! I had never experienced anything like that before in London. This is the most unprofessional manager I have come across in a restaurant in the UK. Furthermore, he treats the staff of the restaurant like slaves. He shouts at them, and tells them off in front of customers. How unprofessional is that?! I found this behaviour very humiliating for the staff and I felt very uncomfortable as a customer. My friends and I have decided to boycott the restaurant and will never go there again as long as the said manager will be running the place.